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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,668 Reviews

2,668 Reviews of Classic Sugar Land - Service Center

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January 09, 2024

I went for an issue I had with my engine. The first time the problem was not solved. I went back and Carlos took care of it, he was very courteous and prioritized me. More

by geovani.i.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 08, 2024

Made a appointment still had to wait 2 hrs not good never been dissapointed smh More

by crisgomez94.cg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 491-9000.

January 08, 2024

Excellent experience, Jarred the salesman even picked me up at the airport. Will be back! More

by treywilliamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Howard
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

They provides excellent customer service. The service advisor is enthusiastic and efficient. I would recommend this dealership to friends. More

by kevinjzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

The dealership kept pushing back the timeframe of the repair. Part was supposed to be delivered weeks ago but did not arrive on time. Did not have vehicle for Christmas or New Year's. Chris did a good jo More

by wdmartinezj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 491-9000.

January 08, 2024

Classic Elite is a very "alive" place to visit. The staff is very helpful and you can feel the comradery throughout the business. I sat for 8 hours, waiting for leather seats to be installed in my More

by kf5652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gomez - 5 stars
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Sales and service side awesome friendly professional and fast I would recommend to family and friends More

by ms.shantelwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2024

Great dealership! Customer service is top notch! Also, service is very quick! No complaints at all! More

by djurdjica13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2024

Classic Chevrolet provides excellent customer service. Service advisor, Gordon Mallet always very courteous and keeps me informed on the status of my vehicle. More

by bebo0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gordon Mallet
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 05, 2024

Scheduling the service appointment with Thomas Hlavinka was fast and easy. I arrived early and was taken care of promptly. Complete service appointment took less than one hour. Very Satisfied. More

by rjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka
Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

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