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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,667 Reviews
Call Service Center (888) 306-4459

2,667 Reviews of Classic Sugar Land - Service Center

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January 18, 2024

Very happy when I come in to service my vehicle. Everyone is friendly and professional. More

by quocvietpho21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

My car service delayed because of Representative not on his seat,even my car ready More

by smfaraz1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordan
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 17, 2024

Thomas was excellent and was able to meet our timelines. We will return next time we leave service. More

by jerryburrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in service
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 17, 2024

The service at Classic Chevrolet in Sugarland is exceptional. There were several issues with my truck and they took care of everything very well. I would recommend using this service department. T More

by patriciajordan52
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas Hlavinka
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 16, 2024

I have always received great customer service and courtesy from the staff. Quick and easy oil change as always. Carlos Rios provided customer service with a smile, hand shake, and the cashier was es More

by charscollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rios
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

January 16, 2024

My salesman, Mike Elias, was very helpful in finding me the perfect truck. The whole team at Classic was outstanding. More

by superdaves08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Elias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 16, 2024

Very friendly staff with great communication about vehicle timing and repairs. Even received a complementary car wash. More

by dianelroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

January 16, 2024

They were professional and kind during service. . service associate was there to respond to any questions and updates. Thank you More

by merchant.malik
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 16, 2024

Very nice and prompt service. Bought my vehicle there and would recommend them to any of my friends More

by bosshvac01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 16, 2024

Do not bring your vehicle here for any kind of service. Avoid this place at all cost!!! More

by bobbyivester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We would like to have a better understanding of your experience. Please reach out to us at (281) 491-9000 at your earliest convenience and we will do our best to resolve this with you.

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