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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,667 Reviews
Call Service Center (888) 306-4459

2,667 Reviews of Classic Sugar Land - Service Center

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February 21, 2024

Very helpful, very friendly and explained things thoroughly. Had my car out as expected. Didn't have to wait long More

by frankie121045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 27, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2024

Very efficient quick service, no hassles, friendly staff. Didn't push thi gs on me. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guerrero 5
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Feb 27, 2024 -

Classic Chevrolet Sugar Land responded

Ann, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2024

Great service! Very personal and quick work done on the vehicle. WIll come back again! More

by dyuri97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 25, 2024 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2024

Irma was pleasant and made my day! She got me into the que to get my truck's oil change! More

by marklacour58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2024

My service advisor took very good care of me and my vehicle was repaired in a timely manner More

by calvinbrisker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2024

The dealership (both sales and service teams) is top notch. They are attentive, knowledgeable and professional. The did a great job of getting us in and out. I appreciate their thoroughness and commi More

by JTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Nic and he was Fabulous!
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Feb 26, 2024 -

Classic Chevrolet Sugar Land responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2024

took my truck for an oil change and they also washed my vehicle at no cost! Irineo Sanchez always takes care of us More

by Enrique Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan "JC" Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2024

Everything was fine, only it took about 4 hours everything was very good except that it took about 4 hours to get the oil and brakes More

by walter_guardado1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trust
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Feb 26, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2024

What was promised to be a 45 minute oil change turned into a 1.5 wait time. Also, upon returning home, I noticed a 2 inch scratch on the drivers side door that was not there when I took it in. More

by david.10101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 19, 2024

It doesn’t take fifteen words to describe the service that you get at Classic Chevrolet. It is simply great every time More

by ebaldon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2024 -

Classic Chevrolet Sugar Land responded

We aim for consistent excellence in every interaction, every day. Thank you for your kind words! We look forward to continuing to provide you with the same great service for many years to come!

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