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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,496 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,496 reviews

December 20, 2023

That customer service is excellent, professional, friendly, and fast. I would gladly recommend this place to my family, friends, and colleagues. More

by robertturner832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your positive review of your experience with us! Thanks for the recommendation and have an amazing day!

December 20, 2023

Charge too much, crazy quote now. Asked for $2200 for canister replacement while other auto shop only cost me $600. And ~15min check charged me over $200. Understand there is overhea More

by hZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

December 20, 2023

My service advisor Mike Jones was Attentive, helpful and fast. I will return for future service. More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Mike, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2023

. I fought 4 hours for 4k discount. Sales guy try to keep that money and that is stealing. I did mention of radio station for extra discount and never got that. The accountant was vaping. Never ever will buy More

by ortizpainting8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Daniel Montoya.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 19, 2023

Michael Guerrero is the only Service Department representative I want to work with, and he is not on the service department listing. I have worked with him for the last 3 vehicles that I owned. More

by judith uschold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Guerrero, Lloyd Charpentier
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

December 19, 2023

Thomas H was great! He got me taken care of. Thomas thought my car wouldn't be done and ready the same day. He worked diligently with technicians to ensure my car would More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas H
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2023

Excellent services . Kind and professional manner. Chris Hogan was my Service Advisor. Services complexed on time and well done More

by Vanvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Vanvo, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

December 17, 2023

Es muy Bueno pero mencione las promociones de la radio y no me las hicieron efectivas. El vendedor si me ayudo tanbien el financiero solo que encargado no me respecto el precio y me lo amentaron un poco. More

by samuel.carranza007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Gracias por tomarse el tiempo para dejarnos comentarios sobre su experiencia con nosotros. Comuníquese con nosotros al (281) 491-9000 para que podamos trabajar con usted para solucionar este problema.

December 16, 2023

Way to expensive for something that is no more than 150$ 5$ for 3 gallons of def that’s outrageous More

by cruzdennis649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (281) 491-9000.

December 15, 2023

Bought a nice Tahoe here and paid for the Lo Jack but could never get it activated. When I tried to follow up with the Dealership I received no help just got the run around. This was a $995 addition to t More

by dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zeke Zepeda
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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