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Classic Chevrolet Sugar Land

Sugar Land, TX

4.6
4,498 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,498 reviews

January 02, 2024

waited a long time to get into the financial department, there was no one else before me. They sell you a bunch of useless Crap, they report fake information into the carfax like new tires More

by lucyaleman80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 02, 2024

Excellent customer service. Did not have to wait long. The environment was peaceful and everyone was nice More

by partee_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 01, 2024

Me dieron una excelente atención y me tuvieron mucha paciencia para elegir mi troca ya q me mostraron diferentes modelos y sobre todo q los precios son muy accesibles More

by klaudia1976.kmcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

¡Apreciamos su reseña positiva de su experiencia con nosotros! ¡No dude en comunicarse con nosotros si hay algo más que podamos hacer!

January 01, 2024

Poor service and delayed response time need yo improve their services and customer care team is working More

by smali63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adela Serrata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (281) 491-9000 so we can assist you further.

January 01, 2024

Jarred Howatd our rep was great, very professional and personal. He was patient and informative. More

by svharris04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Howard
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

I had a stuck thermostat on my Silverado. I arrived at the service department around 10:30 and it was ready around 1:30. Very good service. More

by garyk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Russie
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

This dealership had reasonable prices, our salesman Lloyd, put together paperwork, had truck cleaned, spent plenty of time familiarizing my wife and I with the truck. The closing / finance guy made it More

by Pfendt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Charpentier
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

I showed up 45 minutes early to my appointment and Jeff was able to get me in and out in less than an hour. More

by jpamr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2024

Very great experience. Went out of their way to make me happy. I would recommend this dealership to my friends. More

by trophyhunter29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

December 31, 2023

Rafael was a terrible sales person. He spent over half the time that I spent there talking with his coworkers. He had headphones in the entire time and I had to repeat myself multiple t More

by CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rafael Alexandri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

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