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Classic Chevrolet Buick GMC of Cleburne - Service Center

Cleburne, TX

4.9
467 Reviews
Call Service Center (817) 402-3167

467 Reviews of Classic Chevrolet Buick GMC of Cleburne - Service Center

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December 14, 2022

J. Carillo was great about communication and addressing my concerns. I would like him as my service representative in the future. More

by wilsonkarinaa@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Carillo
Report | Print
Dec 14, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We are pleased to hear that you had an excellent experience with J. Carillo! The Classic Chevrolet Buick GMC of Cleburne Team

December 09, 2022

Very good experience. The team was very helpful, kind and timely! The communication was great…very pleased will use their services again. More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for this amazing review, Pamela! We really appreciate your business. The Classic Chevrolet Buick GMC of Cleburne Team

December 07, 2022

The work was great and the communication & customer service was great as always. This dealership is my go-to. More

by alexismorton93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Classic Chevrolet Buick GMC of Cleburne Team

December 01, 2022

My extra lugs were not in my car after tire rotation. Had to ask for them. More

by rob_kay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Rob, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. The Classic Chevrolet Buick GMC of Cleburne Team

November 29, 2022

Great Customer Service and very Trustworthy I will always be a Customer for many years!!!! More

by Janette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

November 21, 2022

Had a slight problem from a previous service. They took it right in and fixed the problem. In fact, they did more than I expected or than they needed to do. More

by JDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Report | Print
Nov 22, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

November 10, 2022

Attentive. Concerned about issues with vehicle Enjoy working with Ricky, Service Rep. clean facility. Eager to please More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you for letting others know about your experience, Pam! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

November 09, 2022

Very satisfied with the help received from Classic Chevrolet…looking forward to hearing from you soon to work on my 2015 Terrain recalls. More

by Pamela
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne and Juanita were very helpful
Report | Print
Nov 09, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much, Pamela! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. The Classic Chevrolet Buick GMC of Cleburne Team

October 31, 2022

The service at Classic Chevrolet-GMC Is great. They make you feel right at home. Anne is wonderful :0) More

by hairykerryhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne
Report | Print
Nov 02, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

October 30, 2022

They are polite, understanding, exceptionally thorough when it comes to the service of your vehicle. More

by txcrow1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. The Classic Chevrolet Buick GMC of Cleburne Team

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