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Classic Chevrolet Buick GMC of Cleburne

Cleburne, TX

4.9
938 Reviews
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822 Walter P. Holliday

Cleburne, TX

76033

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Showing 938 reviews

June 03, 2022

Quick diagnosis, response and repair for an out of town customer and offered to help out as meeded More

by ddennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Emerson.
Jun 07, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Classic Chevrolet Buick GMC of Cleburne Team

May 28, 2022

Excellent staff. Tristan, Justin and Ensel not sure I spelled his name correctly but I will return to classic Chevrolet to buy Jeeps, trucks etc. This place has excel More

by Sandy Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan and Justin
May 31, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Classic Chevrolet Buick GMC of Cleburne Team

May 28, 2022

I live about 200 miles away from the dealership and I'd rather drive up there than try to find a place around here. (I'm usually going to Cleburne for some reason and I try to get my service done while I'm More

by Jmartin680
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angela Emmersoson, I didn't get the name of the man that first came out or the driver that took me home. They were polite, friendly, and business like.
May 31, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Your kind words and fantastic review are greatly appreciated! The Classic Chevrolet Buick GMC of Cleburne Team

May 26, 2022

They had a quick response and it only took about 1 1/2 hours to do. More

by so1505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for this amazing review! We really appreciate your business. The Classic Chevrolet Buick GMC of Cleburne Team

May 26, 2022

Very prompt and my oil change did not take very long at all. Would highly recommend More

by TGDUNCAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Classic Chevrolet Buick GMC of Cleburne Team

May 26, 2022

Joe took care of us but after oil change my truck had a check engine light/emissions that wasn't there before the oil change. Your team cleared the error but do not know what was done to correct. Expect so More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was great
May 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Classic Chevrolet Buick GMC of Cleburne Team

May 26, 2022

Very pleasant experience,did a great job even washed my truck , kept me updated on the process. I was very pleased. More

by 4rolandmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickey in service
May 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. The Classic Chevrolet Buick GMC of Cleburne Team

May 25, 2022

Great service, great price and very personable employees. I will take my car back for future repairs and possibly when I’m ready to purchase another car. Thank you CLASSIC Chevrolet & Buick, of Cleburne. More

by Pjellsworth54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - Service Rep
May 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Classic Chevrolet Buick GMC of Cleburne Team

May 25, 2022

Steve Riza was an excellent salesman. I am a return customer who specifically requested his assistance. He does not hover and is quick to assist with the vehicle info on the multiple vehi More

by Wm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riza, Finance guy (? name)
May 27, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Classic Chevrolet Buick GMC of Cleburne Team

May 24, 2022

Worst experience ever. No customer service at all. The sales guy (Moises) never responds back to emails. Then says sorry you never got my emails. What a joke. I even email More

by david.dunn22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Zorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moises Rivero
May 26, 2022 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. The Classic Chevrolet Buick GMC of Cleburne Team

May 28, 2022 -

david.dunn22 responded

First of all Moises does a lousy job of responding to emails. Then he makes it sound like I’m not receiving the ones he does send. Even when he does email it’s a generic email. He never answers any questions. After Moises doesn’t reply I’ve copied the GM and the manager and no one replies. They have to have the worse customer service of any place.

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