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Classic Chevrolet Buick GMC of Cleburne

Cleburne, TX

4.9
936 Reviews
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822 Walter P. Holliday

Cleburne, TX

76033

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Showing 936 reviews

September 13, 2024

Great, friendly and attentive customer service. My appointment was for an airbag recall. I was in and out in about 40 minutes. Amazing! More

by kriegfrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Sep 16, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly and attentive service at Classic Chevrolet Buick GMC of Cleburne, especially regarding your airbag recall appointment. Speedy service is always our goal! We look forward to seeing you again next time! The Classic Chevrolet Buick GMC of Cleburne Team

September 12, 2024

Scott is Great in Service he always answers all my questions. He explains why and when things need to be done and doesn’t try to get me to do something that doesn’t need done. Thank you Scott More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 13, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your kind words, Laura! We're thrilled to hear that Scott provided you with such great service and took the time to answer all your questions. At Classic Chevrolet Buick GMC of Cleburne, we strive to ensure our customers are well-informed and comfortable with their service decisions. We hope to see you again soon! The Classic Chevrolet Buick GMC of Cleburne Team

September 11, 2024

Brian Page was amazing throughout the process, I don't live near Cleburne, but I went there for him. He helped me through the process as much as possible being remote, and when I showed up, my car was rea More

by Randy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Page, Charlie Acosta.
Sep 12, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you, Randy, for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Classic Chevrolet Buick GMC of Cleburne. It's great to know that Brian and Charlie were able to assist you effectively throughout your remote transaction. We appreciate you taking the time to travel to see us and are glad everything was ready for you. We look forward to welcoming you back next time! Safe travels! The Classic Chevrolet Buick GMC of Cleburne Team

September 10, 2024

Great service as always. Wait was short and comfortable. Technicians were courteous and professional. I wouldn’t go anywhere else for service on my vehicle. More

by johnnyjones425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much for your kind words! We truly appreciate your trust in Classic Chevrolet Buick GMC of Cleburne for your vehicle service. It’s great to hear that you experienced short wait times and found our technicians courteous and professional. We look forward to serving you again soon! The Classic Chevrolet Buick GMC of Cleburne Team

September 10, 2024

Juan Meraz and Mr Acosta were amazing to work with! Honest and straightforward! Thanks so much! More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Meraz
Sep 12, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your kind words, Patti! We're thrilled to hear that you had a great experience with Juan and Mr. Acosta at Classic Chevrolet Buick GMC of Cleburne. We strive to provide honest and straightforward service, and your feedback means a lot to us. We hope to see you again soon! The Classic Chevrolet Buick GMC of Cleburne Team

September 09, 2024

I feel I was misled once the price of the vehicle was negotiated. I thought my payment was @559 when in fact is was @529. I negotiated the extended warranty for an additional price of $5 per month. My More

by mike.huffenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becca Richardson
Sep 11, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Hi Mike, thank you for sharing your experience. We understand the importance of transparency and are committed to ensuring all transactions are clearly communicated. Please contact us directly so we can discuss the details and address your concerns. We appreciate your feedback and value your business. The Classic Chevrolet Buick GMC of Cleburne Team

Sep 12, 2024 -

mike.huffenberger responded

I would like someone to contact me and explain why I signed a form indicating my finance price would be $31,276.25 but my actual contact said finance price was $32,944.20. This of course was after an Ally Premier Protection plan of $1987.00 was added without my knowledge. I did agree to the plan at $5 a month for 72 months which would be a total of $360. It should also be noted that the dealership agreed to add running boards and a sprayed in bed liner at no cost to me.

Sep 12, 2024 -

mike.huffenberger responded

I would appreciate it if someone from your dealership would contact me concerning my complaint. Already tried the Finance manager but he made no sense

September 07, 2024

We went to look at a vehicle . We liked it and went Home with it. The team got the financing done for the 2024 Silverado 2500 in record time. More

by djones161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Mike,Charlie
Sep 10, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your wonderful review! We're delighted to hear that you were able to take home the 2024 Silverado 2500 and that our team expedited the financing process for you. Your satisfaction is our priority at Classic Chevrolet Buick GMC of Cleburne. We appreciate your feedback and hope to see you again soon! The Classic Chevrolet Buick GMC of Cleburne Team

September 06, 2024

Phenomenal customer service and I’m very grateful for the support and effort from both Mr. Mike Ross and Mr. Brian who have helped me with my purchase request. They’ve been absolutely fantastic and I highly More

by TKS73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ross
Sep 10, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your wonderful review! We're thrilled to hear about your phenomenal experience with Mike and Brian at Classic Chevrolet Buick GMC of Cleburne. It's fantastic that you're loving your new 2024 Trail Blazer! We appreciate your high recommendation and look forward to seeing you again soon. Enjoy your ride! The Classic Chevrolet Buick GMC of Cleburne Team

August 31, 2024

This is the third time my truck has been at there shop still can’t seem to fix the problem this is my fourth week not having my truck but I still have to make the payments on something I can not drive More

by Coltonrios777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Zorn
2.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for sharing your experience with us. We understand how frustrating it must be to have your truck in service for an extended period. Your concerns are important, and we want to ensure you receive the support you need. Please reach out to us directly at Classic Chevrolet Buick GMC of Cleburne so we can address this matter and work towards a solution. We truly appreciate your feedback. The Classic Chevrolet Buick GMC of Cleburne Team

August 30, 2024

Wry profession salesman Sam McClure very professional and easy to work with. One of the best car buying experiences we have ever had. More

by cdcrowe1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Mclure.
Sep 03, 2024 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for your kind words! We're thrilled to hear that you had one of the best car-buying experiences at Classic Chevrolet Buick GMC of Cleburne. It's great to know that Sam provided you with professional and easy assistance. We look forward to serving you again in the future! The Classic Chevrolet Buick GMC of Cleburne Team

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