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Classic Chevrolet Buick GMC of Cleburne

Cleburne, TX

4.9
998 Reviews
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822 Walter P. Holliday

Cleburne, TX

76033

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Showing 998 reviews

April 18, 2023

They charge more than they say they will. Don’t complete the job. Take too long to complete a simple service. Don’t keep you informed about why it’s taking so long. Overcharging on parts. More

by Burlesonmagnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Apr 19, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Classic Chevrolet Buick GMC of Cleburne Team

Apr 20, 2023 -

Burlesonmagnolia responded

Please call me at the phone number I listed on my repair order. You didn’t state who I needed to talk to if I call you.

April 18, 2023

Ricky with the service department did an outstanding job. Classic Cleburne is very customer oriented! More

by richard_1746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky/Service Department
Apr 20, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Richard, thank you for sharing this great feedback with us. We feel our service department is what makes Classic Chevrolet Buick GMC of Cleburne special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! The Classic Chevrolet Buick GMC of Cleburne Team

April 18, 2023

Really good prompt service. Very nice clean restrooms and waiting room. I would reccomend Classic. More

by Joelthor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Joelthor, we cannot thank you enough for your wonderful review of Classic Chevrolet Buick GMC of Cleburne and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Classic Chevrolet Buick GMC of Cleburne Team

April 17, 2023

The service was great. They treated us with respect as if we were family all around the best More

by Razohumberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Apr 20, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! The Classic Chevrolet Buick GMC of Cleburne Team

April 15, 2023

Gill is the best not pushy is up front and honest goes above and beyond to make sure u get what you deserve More

by Jmcdonald6911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gill
Apr 18, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Gill. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! The Classic Chevrolet Buick GMC of Cleburne Team

April 15, 2023

Went to the dealership to possibly upgrade my truck. Already had financing approval in place, and unfortunately, we could not come to an agreement on price. The dealer barely budged from their MSRP and More

by Jmarsh728
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vivian
Apr 17, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you for taking the time to share your recent experience at Classic Chevrolet Buick GMC of Cleburne. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. The Classic Chevrolet Buick GMC of Cleburne Team

April 15, 2023

Very clean. All employees that we encountered were friendly and always smiling. Gil our salesman was very good. He wasn’t pushy and we got what we needed. Charli More

by Boots
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember anybody else name.
Apr 18, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Classic Chevrolet Buick GMC of Cleburne Team

April 13, 2023

Scott and Anna were amazing and got us out of there in record time because of family emergency in Denver More

by llvharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilson 10 star
Apr 14, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

We appreciate the kind words. We look forward to seeing you again in the future! The Classic Chevrolet Buick GMC of Cleburne Team

Apr 15, 2023 -

llvharr responded

Great experience. Definitely will be our “GO TO” place for our 2017 Acadia. Thank you! Vernon and Linda Harrison

April 13, 2023

Just moved from Florida had to get a front plate was helped by Moises he was wonderful made me feel welcome walked me to parts dept I bought the front plate holder in came in next day picked it up took More

by Framedoctor1JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Movies, and the sales team
Apr 13, 2023 -

Framedoctor1JT responded

Thanks to all I spoke to . Moises hope you tried taco T

Apr 13, 2023 -

Framedoctor1JT responded

Thanks to all who helped me . Moises hope you try Taco T

April 10, 2023

From the time I entered the lot, until the time I left with my new truck, everyone at Classic Chevrolet Cleburne was wonderful to work with. I am not a fan of buying vehicles, but they made it painless an More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Duddington and Pete Gutierrez
Apr 12, 2023 -

Classic Chevrolet Buick GMC of Cleburne responded

Chris, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Classic Chevrolet Buick GMC of Cleburne. Please feel free to contact us if you have any questions on your new purchase. The Classic Chevrolet Buick GMC of Cleburne Team

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