Classic Chevrolet Beaumont - Service Center

Terrible quality and even worse customer service! Worst experience I've had from a dealer. Transmission went out in my car, and was not repaired properly until back-to-back trips. Worst of them was Worst experience I've had from a dealer. Transmission went out in my car, and was not repaired properly until back-to-back trips. Worst of them was the first time, after the car was still showing the same issues when I went to pick up the car AND the steering wheel was misaligned after they reconnected it, but of course I had to point that out to them instead of them correcting their mistakes first. They sent me home in the car, claiming it was safe, and the service manager just claiming I only need to "pump the xxxx out of it" to get the clutch working again. Thankfully I did make it home, but the clutch completely went out again the next morning. Took several hours to get them to respond and finally schedule a tow back to the dealer, but when I got it back the second time a week later, it started leaking fluid in my driveway again two days later. Went back for the third time, where it was finally fixed. The quality of work is terrible, they just throw parts at the car whether it's actually the issue or not, don't fix issues that they cause unless you bring it up and make them (and even then, you have to schedule a new appointment), and as a whole just don't treat customers well. I also received two calls from their customer survey department, asking if I was completely satisfied with my repairs and the work received....while the car was still in the shop both times. When I told them how dissatisfied I was, their only response was saying they understand if I don't call them or use them again. At least they understand, as I will never do business with Classic again! Even easier, as I sold the car on July 18 after having absolutely zero faith in the quality of work and long term reliability of the car! More

deceivers When my vehicle was towed home from Classic Chevrolet I discovered that rims,tires, catalytic converter and other parts was stolen off of my car.(clas When my vehicle was towed home from Classic Chevrolet I discovered that rims,tires, catalytic converter and other parts was stolen off of my car.(classic knew about the theft and didn't say anything) Also Classic lost my keys to my vehicle. I was told its not their problem. Shame on them! More

Classic GMC Service Classic GMC has been nothing but a positive experience every time I go for any kind of service. I LOVE my GMC Terrain, and when I buy my next vehicle, Classic GMC has been nothing but a positive experience every time I go for any kind of service. I LOVE my GMC Terrain, and when I buy my next vehicle, I plan to purchase it there. I appreciate their great service, efficiency, and friendliness. Lisa Badon More

Horrible service 7 times in shop in less than 3months. Ac freezing up again for the 4th time I'm told they will just throw parts at it and hopefully it gets fixed. Management refuses to fix the problem. freezing up again for the 4th time I'm told they will just throw parts at it and hopefully it gets fixed. Management refuses to fix the problem. More