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Classic Chevrolet Beaumont
Beaumont, TX
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 315 reviews
April 21, 2017
Awesome experience I had a great experience here and will definitely come back for my next vehicle. The staff was friendly and helpful. Bruce Borque was excellent in hel I had a great experience here and will definitely come back for my next vehicle. The staff was friendly and helpful. Bruce Borque was excellent in helping find the right vehicle to fit my budget. More
by Ameliasb
Employees Worked With
April 18, 2017
Great service! I wanna give a big thank you to the people at classic Chevrolet for working with us and helping us to get the car of our dreams !! Thanks for everythi I wanna give a big thank you to the people at classic Chevrolet for working with us and helping us to get the car of our dreams !! Thanks for everything! More
by Ibarra family
Employees Worked With
April 04, 2017
1st time in a long time buyer We had a wonderful buying experience at Classic. Our salesman, Bruce Borque was accommodating and knowledgeable which made purchasing our new vehicle We had a wonderful buying experience at Classic. Our salesman, Bruce Borque was accommodating and knowledgeable which made purchasing our new vehicle a pleasant one. More
by Candy
March 28, 2017
Great purchasing experience Bruce Borque was very helpful and thorough during the buying process. I would recommend him to everyone. I was able to get in and out in no time, just Bruce Borque was very helpful and thorough during the buying process. I would recommend him to everyone. I was able to get in and out in no time, just how it should be. More
by Troy6336
Employees Worked With
December 11, 2016
Great used car sale experience! Don Edwards of Classic Chevrolet, Cadillac, Buick, GMC, Kia of Beaumont Texas lives up to Classic’s motto, “Strive for perfection in order to achieve Don Edwards of Classic Chevrolet, Cadillac, Buick, GMC, Kia of Beaumont Texas lives up to Classic’s motto, “Strive for perfection in order to achieve excellence”. For a year from Denver CO, I had been looking in a particular narrow range for an older small pickup, not in Classic’s brand lines. In November, the internet flagged one. I contacted Don, Classic Sales Consultant, before pictures or shop inspection were available. Given the Gulf Coast climate, I was concerned about rust. Overnight, Don emailed 3 detail, HD photos of the undercarriage plus 2 photos of the rest of the vehicle. Later personal inspection verified an exceptional, well-kept and equipped truck. I made a fair offer out-the-door for what I saw, which Classic accepted regardless of subsequent offers -- subject to my prompt follow up! I flew from DEN to Beaumont, found the vehicle to be clean, sound, in excellent condition as advertised, and drove to Denver. All fluids, mechanicals, and documents were prepped for travel, and Classic provided a cracked windshield replacement voucher, which they had not been able to do in the short time before delivery – without my having to ask! So Kudoes to Classic, Don Edwards, the new-to-me trucklet, and the 1400 mile home-going tourist trip it provided! More
by AllanL
Employees Worked With
Other Employees :
Everyone was efficient,friendly,and effective. A culture of excellence.
November 20, 2016
Terrible Service They kept my car car from Thursday to Saturday just to change a dead battery. I went on Friday to take my car and they lied and said it would not star They kept my car car from Thursday to Saturday just to change a dead battery. I went on Friday to take my car and they lied and said it would not start or take a jump, something else was wrong. When I returned on Saturday with a battery to take my car it was surprisingly fixed. The paperwork showed dead battery which I was told it was not the battery. Then they never called me when my vehicle arrived by roadside assistant to get my info and my car was entered under a strange woman name I didn't even know. After that got straight they could not find my keys. Service manager service is just as bad as the service advisors. He completed my paperwork and never showed any concern about me being unsatisfied and never apologized or anything. He just made excuses about everything and didn't care to hear my concern. More
by hotride13
Employees Worked With
Tonya Ballard and Mike Mayeux
October 20, 2016
Great Service I went in for my oil and filter change and tire rotation provided by my CPO warranty. The workers were very friendly, my car was taken immediately for I went in for my oil and filter change and tire rotation provided by my CPO warranty. The workers were very friendly, my car was taken immediately for the service at my appointed time, I was given a ride home since I had other things to do, and the car was ready when I was told it would be. I don't think you can ask for any better service than what Classic Southeast Texas provided. William Carrington More
by Bill C.
Employees Worked With
Service Department Employees, Diana, and the man that drove me home who's name I wish I could remember.
September 23, 2016
Service I brought my car in to be diagnosed for an intermittent problem that was hard to really describe. No warning lights ever came on but the occurrences w I brought my car in to be diagnosed for an intermittent problem that was hard to really describe. No warning lights ever came on but the occurrences were becoming more frequent. I was told it was motor mounts. Replaced all four! Not the problem!!! Service manager repaired what he thought was the problem. Not! Mike and Misty tried. Very disappointed that without the computer diagnosis the service department is operating blind and is of no use in solving Chevy problems. My 2007 Equinox that I adore is dying slowly. I must put it out of its misery, but not with another car from Classic😤 More
by Patsy
Employees Worked With
Misty and Mike
September 14, 2016
Quick Service on Warranty work I brought in a Silverado 2500HD Duramax Diesel that stalled while driving and failed to re-start. The Service center could not get the truck into the I brought in a Silverado 2500HD Duramax Diesel that stalled while driving and failed to re-start. The Service center could not get the truck into the schedule for about 36 hours but after that the problems were diagnosed quickly. The problem ended up being covered under the manufacturers warranty and this service center quickly obtained all of the parts and completed the work in quick fashion. They were easy to work with and called frequently with updates once the repairs began. More
by Chevy2500
Employees Worked With
Christy
August 22, 2016
Motor blown "not our problem" Took my car in for a rattling noise in the engine. I was lectured by Diane in service because her computer gave me the wrong time. Took them 5 days Took my car in for a rattling noise in the engine. I was lectured by Diane in service because her computer gave me the wrong time. Took them 5 days before they even looked at it. I was told for weeks "it will be ready tomorrow". They returned it to me and the noise was far worse than when I brought it and they charged me for an oil change because the warranty work needed the oil drained from the motor to be done.... They also broke the motor on my seat, broke my shifter and the porter couldn't find reverse so hit the car in front of it and then stalled the car 3 times just pulling it 100ft around. Took it back because they failed to fix it and again more than a month of being told "it will be ready tomorrow." Car still wasn't fixed. They drained the oil, but I found there was no oil in the engine. Motor is now blown but they are saying it's not their problem. They refused to pay for the rental because the rental company didn't rent me a GM vehicle. I tried to talk to the service manager Mike - he lied to me multiple times. Made me drive in several times only to tell me he didn't have things ready for me. I've tried to talk to the head of the dealership who told me it was my fault that I didn't take care of my care despite showing all of my receipts for all maintenance work completed on time. My motor blew in Lake Charkes but I wanted Classic to fix it since it was right after they worked on it - the dealership manager Jason told me "that's just lazy. You need to take it to a dealership in Lake Charles since that's where it broke down." I've tried to go through GM - no help. Now the dealership in Lake Charles won't even touch it, it's so damaged. I have had GM trying to get the district manager to call me for the last few weeks, won't even return my call. Poor work and no recourse for the damage they cause. More
by XstephanieX
Employees Worked With
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