Classic Cadillac of Atlanta

They must think customers are all stupid. Had no interest in selling a vehicle. Would never even think of purchasing a vehicle from them. Had no interest in selling a vehicle. Would never even think of purchasing a vehicle from them. More

Salesman (David) lied about certified warranty duration, he told me 10 years/100k miles for my 2016 CTS. (My fault for believing him and not reading the paperwork). My car was repaired at capital when so he told me 10 years/100k miles for my 2016 CTS. (My fault for believing him and not reading the paperwork). My car was repaired at capital when someone tried to steal it (pushing it) and again when I was rear ended. I've been going to classic for nearly 15 years. I took my vehicle in for service in February 2022, when it was 'completed' there were still issues but thought I would take it back a few months later. Well, several months later I have it at capital and I'm told my rear differential ($5k) needs replacing... And my car is out of warranty!! I asked my service rep to have service manager or even the store manager call me... But never heard from anyone. Cadillac had always been my dream car and now I can't believe my next vehicle may not be. Lying salesman and incomplete repairs are now costing money. Not good Classic Cadillac. More

don't make a service appointment for me and when I get there tell me it will take 2 days before u even look at it and advise me of costs to repair tell me in advance that u are very busy and it may tak there tell me it will take 2 days before u even look at it and advise me of costs to repair tell me in advance that u are very busy and it may take a couple of days, after all my rental car while in service is $80/day.... waste of $$$ and nothing fixed More

Service Department - service the brand new 2022 Escalade .. 3 weeks later - check engine lights flash - dropped at this dealership - they keep it for a week - never called to provide status update. Had to c .. 3 weeks later - check engine lights flash - dropped at this dealership - they keep it for a week - never called to provide status update. Had to call them multiple times to find out they will not have it ready until next week. More

The service is horrible. My car been there 3 times charged and didn't fix it.Kept it one time 17 days an really didn't look at. Told me they had no tech so I'm like you had i My car been there 3 times charged and didn't fix it.Kept it one time 17 days an really didn't look at. Told me they had no tech so I'm like you had it for this long and no one's looked at it. I've done pained them so the they said someone will look at it on Monday. They didn't so ask them when they said definitely Tuesday. Told me come get it Wednesday get it home engine light on slacken like crazy. Still doing the same thing. Take it back the charge for a gasket. Leave their still doing the same thing call the manager he has the guy call me back. I ask why you charge me for the gasket he say idk why he did that. Smfh. More