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Classic Cadillac
Mentor, OH
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Everything was top notch! Very professional organization, right down to how the employees dress. Very pleased with everything! The best experience I’ve ever had leasing or Very professional organization, right down to how the employees dress. Very pleased with everything! The best experience I’ve ever had leasing or buying a vehicle. My expectations were exceeded in every category. More
Worked with Bob Rode in the past, great experience. I was looking for a cadillac that would give me plenty of leg room, and space in the trunk for up to two golf bags without having to take clubs out of I was looking for a cadillac that would give me plenty of leg room, and space in the trunk for up to two golf bags without having to take clubs out of the bag. My salesman was Bob Rode who I have dealt with in the past. He was able to get what I wanted for a fair price. He went over everything with me and made sure I understood. I also received a follow-up call from Bob the next day to make sure I was satisfied and if there were any questions. More
XT5 New car lease Was looking at cars online… Sent an email with an inquiry on a vehicle, was contacted by one of the sales staff Bob Curtis… spoke with him on the ph Was looking at cars online… Sent an email with an inquiry on a vehicle, was contacted by one of the sales staff Bob Curtis… spoke with him on the phone, stopped in for a face to face introduction.. left the dealership, went and picked up my wife, return to the dealership, met with Bob, He showed my wife and I several vehicles, my wife picked out one we took it for a test drive .. decided on that vehicle, picked it up the following day… Could not have been more satisfied with the experience that we had at classic and all of their personnel... More
Easy process The lease process was friendly, quick and easy. Anthony was very helpful and spend a lot of time with me on the details of my vehicle. Rich made all The lease process was friendly, quick and easy. Anthony was very helpful and spend a lot of time with me on the details of my vehicle. Rich made all the paperwork fast and easy!!! More
Customer Service Great customer service whenever or whatever I am in for. Always pleasant and helpful from new sales department to auto service department. Have been Great customer service whenever or whatever I am in for. Always pleasant and helpful from new sales department to auto service department. Have been a repeat customer through several auto purchases and haven’t been disappointed once. More
Easy! Not pushy. They knew what I wanted and worked to get me the vehicle I desired. They did not try to steer me toward a car they wanted to sell. Not pushy. They knew what I wanted and worked to get me the vehicle I desired. They did not try to steer me toward a car they wanted to sell. More
Purchase of New ATS Anthony Trivisonno is extremely helpful and professional. Everyone at the dealership makes you feel welcome and makes the car buying experience easy. Anthony Trivisonno is extremely helpful and professional. Everyone at the dealership makes you feel welcome and makes the car buying experience easy. I would definitely recommend. More
No call On 9/11/18 Jonathan the service advisor was to contact me to verify if my extended warranty would cover my brake work. I spoke to him at approx 9am t On 9/11/18 Jonathan the service advisor was to contact me to verify if my extended warranty would cover my brake work. I spoke to him at approx 9am that morning. He did not call me back. I called the next morning at approx 10:30pm, spoke with a female who stated that Jonathan was with a customer. I told her since Jonathan did not call me back yesterday, that i was taking me vehicle to have it service. Within 5 minutes of me hanging up Jonathan called and left a message. Jonathan should have kept his promise to call me back with an answer that same day. More
Great customer service During the paper work was very quick and easy. SUV was very clean and staff is very great to work with. I would recommend this dealership. During the paper work was very quick and easy. SUV was very clean and staff is very great to work with. I would recommend this dealership. More
Great dealership and great experience After being connected with a great salesperson (Anthony Trivisonno), we had a wonderful experience working with Classic Cadillac. They were patient a After being connected with a great salesperson (Anthony Trivisonno), we had a wonderful experience working with Classic Cadillac. They were patient as we took our time but remained available and diligent in addressing our questions. This was our first purchase through Classic but it won’t be our last. More