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226 Reviews of Classic Buick GMC - Service Center
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January 09, 2019
Great Customer Service We had a blowout on our 2019 GMC Denali Truck in less than 3 months of owning the vehicle. West Point replaced the tire at no charge agreeing that it We had a blowout on our 2019 GMC Denali Truck in less than 3 months of owning the vehicle. West Point replaced the tire at no charge agreeing that it was defective. Also provided a quick turn around. More
by Christy Fitzgerald
Employees Worked With
Bill Schoenfeldt
November 28, 2018
Excellent Service Center I've been going here for service since buying my new vehicle. They are always so nice and responsive. Bill Schoenfeldt is the best Service Advisor I h I've been going here for service since buying my new vehicle. They are always so nice and responsive. Bill Schoenfeldt is the best Service Advisor I have ever dealt with. He clearly cares about the job he does and it reflects in the service he provides to his clients. I currently have a GMC Yukon Denali and I was considering changing car brands soon. Because of Bill, I now think I'll stay with GM and I'll go with a Buick Enclave. More
by jkskb
Employees Worked With
Bill Schoenfeldt
August 17, 2018
We had the AC on our Buick Encore fixed. Our service manager, Roman was very easy to work with. He asked good questions and made notes. He was also able to get us a loaner car when other mana Our service manager, Roman was very easy to work with. He asked good questions and made notes. He was also able to get us a loaner car when other managers could not. Our vehicle was fixed quickly. We had a few other items serviced, but not feel pressured to get more done. I did not wait long st all to pick up my vehicle. More
by Mark
Employees Worked With
Roman Valderrama
August 06, 2018
Great ability to cater to customer’s needs I work with Tom and he’s been great at communicating what’s going kn with my vehicle and offering honest suggestions on services needed. He also does I work with Tom and he’s been great at communicating what’s going kn with my vehicle and offering honest suggestions on services needed. He also does a great job at finding ways to offer loaner cars whenever they are available. I come to this dealership mainly because I trust Tom. More
by Khdecuir
Employees Worked With
Tom
August 03, 2018
Very Professional and friendly Mehran Abedini was very helpful ,courteous and willing to help answer all my questions. Very nice! Dealership very clean And all of the employees we Mehran Abedini was very helpful ,courteous and willing to help answer all my questions. Very nice! Dealership very clean And all of the employees were very nice and friendly More
by Kpasso
Employees Worked With
Mehran Abedini
July 05, 2018
Great Service Every time I visit this dealership, I get exceptional service. Thanks to Bill Schoenfeldt, and the shop team! I always am greeted with a smile. I did Every time I visit this dealership, I get exceptional service. Thanks to Bill Schoenfeldt, and the shop team! I always am greeted with a smile. I did recently have difficulty with parts matching even though they were what was specified according to the VIN. However, the team at Westpoint was helpful through my own repair. More
by Katy, TX
Employees Worked With
Patrick Clifford, Bill Schoenfeldt
June 26, 2018
Great Service First time visiting this dealership. Had the best service, I spoked to Tom Ryan over the phone before arriving he told me it was a hour wait for an oi First time visiting this dealership. Had the best service, I spoked to Tom Ryan over the phone before arriving he told me it was a hour wait for an oil changed. Got there 10 minutes later and had the chance to talk Tom personally. He took care of all the service for my trucks oil changed. Honestly I could say I had better service for where I originally bought my truck. Definitely would come back for service, and maybe to buy another truck here. Keep up the good work. Thanks a lot Tom Ryan. God bless! More
by Alemancm92
Employees Worked With
Thomas Ryan
June 25, 2018
window replacement Tom and the service department were very helpful and did a great job for us. The turnaround was awesome. We had a window broken out late Friday aftern Tom and the service department were very helpful and did a great job for us. The turnaround was awesome. We had a window broken out late Friday afternoon. We called Tom in service, he arranged a tow service and called us first thing Monday. The car was ready on Tuesday. Great service. More
by sandersyukon
Employees Worked With
Thomas Ryan
June 20, 2018
Warranty work on my 2013 Terrain. They were very responsive and professional. Tom Ryan was very helpful and clear in his explanation of the warranty service done. Also showed me some They were very responsive and professional. Tom Ryan was very helpful and clear in his explanation of the warranty service done. Also showed me some additional options without high pressure. I will definitely go back for regular service. The pricing quoted was very competitive. I felt confident dealing with them. More
by SteveW
Employees Worked With
Thomas Ryan
June 19, 2018
Service I always come to this location for car service with Tom Ryan and he’s always very nice and helpful!! Gets me in and out as quick as possible! They do I always come to this location for car service with Tom Ryan and he’s always very nice and helpful!! Gets me in and out as quick as possible! They do great work! I highly recommend this dealership! More
by Koda
Employees Worked With
Thomas Ryan
