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Classic Buick GMC - Service Center

Houston, TX

4.8
226 Reviews

226 Reviews of Classic Buick GMC - Service Center

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August 29, 2023

Team is very professional they satisfied all costumers necessaries super friendly staff I definitely come back again More

by leylannleilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rodkey
August 25, 2023

Service writer Roy was very attentive and helpfull with issue He moved quickly and kept me informed about statis ! Appreciate His attentive behavior!! More

by PRIDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy service
July 21, 2023

Good luck trying to get anyone in the service department to answer a phone or return a phone call. Waited for months for service. I would try and try to get an actual person in the service dept to actuall More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan
May 08, 2023

I am very disappointed with the service I received from Pam. There were things missing from my car and when I called the manager all I got was a sorry. Pam also asked me to reach out to the warranty becaus More

by Tory demaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Rangel, William Martin
April 19, 2023

great service good customer service, technicians great make you feel at home love the atmosphere great More

by audrann10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Quezada, Bill Schoenfeldt
April 13, 2023

Did a great safety check on our vehicle when another Chevy dealer made repairs that could have been unsafe. More

by Melissagraham1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeldt, Pam Rangel
April 04, 2023

Not great communication and keeping the customer in the loop on when the vehicle would be ready. They also found more issues with my vehicle after the multipoint inspection and didn't say anything about it More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Rangel
March 28, 2023

Great customer service and get everything done fast! ! I would definitely recommend this dealer and his employees!! More

by Xiomara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khanh , William Martin
March 07, 2023

Service was really nice. I went in for an oil change and was out in an hour. Service reps are also very nice. Definitely will come back More

by Ummulkiram110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schoenfeldt
January 31, 2023

Very pleased with the service that I received from West Point,in particular Matt William was very helpful.I would definitely recommend a friend or family member…. More

by terenceleethomas1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt William
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