Classic Bowling Green

Outstanding, exceeded my expectations in every way! Jenn OBrien, made the experience of buying a car a pleasure. she accomplished the deal in Three days!I On a Wednesday, someone called to give me the r Jenn OBrien, made the experience of buying a car a pleasure. she accomplished the deal in Three days!I On a Wednesday, someone called to give me the results of an appraisal that was made on my car. Jenn gave me instructions as to how to get the buy out value on MY car and I gave her my financial perameters and the deal was done over the phone. I picked up my car two days later as it was transported from another dealership, signed the papers and drove away. She then arranged for someone to come to my home and show me how to use all of the luxurious benefits on my car!! She went the EXTRA MILE in every way! AND she answers her cell phone when you call her. THE KEY, she does what she says she is going to do, when she says she is going to do it, and How she says she is going to do it. I can count on her. How many people are able to say that when they make a purchase??? In addition, Jenn introduced me to her team!,, Rick Johnson, Michael Barron Vlad Trotts. All called and thanked me . All made me so happy about my purchase from THIS DEALERSHIP , Luxury Imports of Bowling Green. THank you so much!! I look forward to working with you on my service needs ! An recommending you to all! More

2017 service and detail Took my 2017 in for service and a full detail. My vehicle was done at promised time and looked great. Staff was very nice and helpful. Prices were fai Took my 2017 in for service and a full detail. My vehicle was done at promised time and looked great. Staff was very nice and helpful. Prices were fair for a BMW service from what I found by calling other dealers in Nashville and Louisville and my detail was on special for only 70.00. Will definitely be returning in future and recommending friends and family to as well. More

Dishonesty at its finest!!! Never have I met such dishonest people. Will lie about anything to get you to believe they have your best interest. I will never do business there aga Never have I met such dishonest people. Will lie about anything to get you to believe they have your best interest. I will never do business there again. More

Great experience just bought a brand new 18 Mercedes GLS450 After shopping several dealerships in Kentucky. I bought a new 2018 Mercedes GLS450 my saleman Bill Moore was very knowledgeable about the vehicle sh After shopping several dealerships in Kentucky. I bought a new 2018 Mercedes GLS450 my saleman Bill Moore was very knowledgeable about the vehicle showed me all the different options on the vehicle. More

Great Service Experience Brought our S550 in for service and Chris Paynter was Exceptional. He got us a car to drive so we could grab some lunch. When we got back the car wa Brought our S550 in for service and Chris Paynter was Exceptional. He got us a car to drive so we could grab some lunch. When we got back the car was done and professionally cleaned. More

They don't keep their website up to date. I found a car listed on their website. I made an offer on the car (using their offer button) and received this reply from the salesman "The car has b I found a car listed on their website. I made an offer on the car (using their offer button) and received this reply from the salesman "The car has been sold. Please look on our web page at our inventory." I WAS LOOKING AT THEIR WEB PAGE INVENTORY!!! Do they leave sold cars for sale on their website to draw in customers but then try to switch to other cars? Very frustrating. Not the kind of business I want to buy from. More

OUTSTANDING QUALITY AND SERVICE! I recently purchased a Mercedes Benz from Luxury Imports of Bowling Green. Jenn O'Brien answered every question I had and made me feel completely at I recently purchased a Mercedes Benz from Luxury Imports of Bowling Green. Jenn O'Brien answered every question I had and made me feel completely at ease. ALLl the employees made me feel welcome and I had the sense they worked as a team to ensure customer satisfaction. They were open, honest, and very transparent. I not only have a fabulous car, but also a team of professionals I can call on any time! JENN O'BRIEN AND THE,TEAM AT LUXUARY IMPORTS ARE SECOND TO NONE IN CUSTOMER SERVICE!!! More

Amazing!! I bought my first BMW and the experience was the best I ever had! Jenn O'Brien is a true professional! Jenn was very patient and took the time to li I bought my first BMW and the experience was the best I ever had! Jenn O'Brien is a true professional! Jenn was very patient and took the time to listen to what I wanted! Definitely will go back to her! Ron in service is great! Very patient and knowledgeable, took the time to make sure a; questions were answered and vehicle clean when it got out of the shop! Will definitely be going back to Jenn and the dealership when I get my next car! More

Awesome experience We leased our new BMW from Mike Hitchens and had a superb experience. We have since serviced it and equally impressed with Ron as well. I highly recom We leased our new BMW from Mike Hitchens and had a superb experience. We have since serviced it and equally impressed with Ron as well. I highly recommend this store for a luxury car and service you would expect with it ! More

Liars and Crooks! We were interested in a car from this dealership and decided to buy it pending a test drive. This dealer was 2.5 hours from our house, so we explaine We were interested in a car from this dealership and decided to buy it pending a test drive. This dealer was 2.5 hours from our house, so we explained to the salesman we wanted to buy the car and take it home on Saturday. We asked what we needed to do to make sure it could happen (a credit check) . The car was listed for $19k and change. After they ran our credit and we got approved the next day they raised the price by more than $3000!! The manager emailed my husband and said he was out of town and the website had a wrong price even though the car was listed at this price since February (more than 2.5 weeks) This dealership is unethical and are Crooks. Beware of these scam artists!!!! More