Classic Bowling Green
Bowling Green, KY
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BMW Service Service was fantastic. Jake was very easy to deal with. Very knowledgeable about the product. He kept me up to date with how the repair/recall was com Service was fantastic. Jake was very easy to deal with. Very knowledgeable about the product. He kept me up to date with how the repair/recall was coming along. They were also very fast about the repair. Best experience I’ve had at any dealership so far. Excellent work. More
Repair My repairs were completed as expected. Ron and Jake stayedd in touch and kept me updated on repairs. I was given a loaner for entire time Thanks My repairs were completed as expected. Ron and Jake stayedd in touch and kept me updated on repairs. I was given a loaner for entire time Thanks More
Excellent Had a problem with my 2014 cla and was just outside of warranty service manager Jake was very heloful. He contacted Mercedes on my behalf and was able Had a problem with my 2014 cla and was just outside of warranty service manager Jake was very heloful. He contacted Mercedes on my behalf and was able to get it covered at no cost to me. My vehicle was washed and parked out front for me when I arrived to pick up. Staff was very friendly and helpful. Definitely recommend to anyone with a Mercedes. More
Oil change and detail Ron was very helpful with getting the sevice done to my vehicle. He was also helpful by providing warranty information regarding our other vehicle. Ex Ron was very helpful with getting the sevice done to my vehicle. He was also helpful by providing warranty information regarding our other vehicle. Excellent service reasonably priced. More
Short notice, great service!! Called requesting service with short notice. Mr. Paynter was accommodating. Thanks to his response I was able to meet my out of town scheduled event Called requesting service with short notice. Mr. Paynter was accommodating. Thanks to his response I was able to meet my out of town scheduled event. THANKS!! More
great and timely service the service dept manager was very cordial and nice I would have them help me again when my vehicle needs to be serviced and repaired the service dept manager was very cordial and nice I would have them help me again when my vehicle needs to be serviced and repaired More
Great service begins with a great Service Manager Service Manager Ron is a pleasure to deal with. He delivers what he promises...on time! He and his team have serviced our BMW since 2014. Every vis Service Manager Ron is a pleasure to deal with. He delivers what he promises...on time! He and his team have serviced our BMW since 2014. Every visit has met my high expectations. More
First service and detail First service on my 2017. Did not want interior detailed, only outside washed. Less than favorable wash job. Re-washed the car when I got home. First service on my 2017. Did not want interior detailed, only outside washed. Less than favorable wash job. Re-washed the car when I got home. More
Great service Ron does a great job with friendly service and knowledge of what needs to done to bring my BMW back to a like new driving experience. Ron does a great job with friendly service and knowledge of what needs to done to bring my BMW back to a like new driving experience. More
Outstanding Service Great service department. First class operation with very courteous and knowledgeable staff. Great loaner vehicle. Vehicle was repaired on time and se Great service department. First class operation with very courteous and knowledgeable staff. Great loaner vehicle. Vehicle was repaired on time and service staff constantly texted me with updates. More