Classic Bowling Green
Bowling Green, KY
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Great car, great service, great deal enjoyed dealing with Jenn O'Brien a second time on a second car. She brought her team together and made it happen, Car appraisal, financing, price, enjoyed dealing with Jenn O'Brien a second time on a second car. She brought her team together and made it happen, Car appraisal, financing, price, and car availability, according to my request, were all accomplished perfectly. More
Recall service We brought our Mercedes in to have the airbag replaced as part of the recall on the Takata airbags. From initial contact to completion it was handled We brought our Mercedes in to have the airbag replaced as part of the recall on the Takata airbags. From initial contact to completion it was handled quickly and professionally. After work on the airbag was completed our car was vacuumed, washed and dried. Wonderful customer service! More
Chris was so nice and helpful with us! We had an airbag recall and he treated us like we were old friends! Great service! He talked to me on the phone and was so nice and helpful with us! We had an airbag recall and he treated us like we were old friends! Great service! He talked to me on the phone and helped us schedule the service work to go hand in hand with a doctors appointment! More
Servicing I had a bad experience with the Nashville location so I was looking for another location & the Bowling Green location is close to me. The Customer ser I had a bad experience with the Nashville location so I was looking for another location & the Bowling Green location is close to me. The Customer service was very pleasing and I didn't feel like I was being conned. More
Time for second service A I was able to get an appointment the next day after I called...they had a driver waiting to take me to work that am....service was reasonable in price I was able to get an appointment the next day after I called...they had a driver waiting to take me to work that am....service was reasonable in price. More
Over the years I have taken our cars both Mercedes and BMW to the dealership. The service has always been high above satisfactory. Both the service and parts departm I have taken our cars both Mercedes and BMW to the dealership. The service has always been high above satisfactory. Both the service and parts department have been great. Understood my concerns and what I needed. I have been a customer for over 10 years and will continue. Chris in service is always helpful and knowledgeable about the cars. All I can say is “thanks to all”. Tim whitaker More
Bought My First BMW! Jen was very informative and helpful! She answered all of my questions and did everything possible to advocate to get me the best price possible! I’m Jen was very informative and helpful! She answered all of my questions and did everything possible to advocate to get me the best price possible! I’m very happy with my new X5! More
Service was great. Service advisors were very understanding and knowledgeable. My car was ready on time. What I would expect from a premier dealership. Gre was great. Service advisors were very understanding and knowledgeable. My car was ready on time. What I would expect from a premier dealership. Great job More
Amazing dealership This was one of the best and easiest car buying experiences i have had! These guys go out of their way to be as informative as they possibly can and e This was one of the best and easiest car buying experiences i have had! These guys go out of their way to be as informative as they possibly can and explain every option or answer any questions you may have regarding their vehicles. Would recommend if anyone is in the need for a luxury vehicle to check these guys out More
Knowledgeable and helpful. Jenn O'Brien and the staff we had contact with when purchasing a pre-owned Mercedes Benz were knowledgeable and patient with us. The deal was no press Jenn O'Brien and the staff we had contact with when purchasing a pre-owned Mercedes Benz were knowledgeable and patient with us. The deal was no pressure and negotiations on the price was low stress. I recommend requesting Jenn for assistance in purchasing a vehicle at BMW of Bowling Green. More