Classic Bowling Green
Bowling Green, KY
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Service department Randy and Chris are excellent employees. Work was completed in a timely matter and when promised. Mercedes would be smart to keep these 2 happy! Randy and Chris are excellent employees. Work was completed in a timely matter and when promised. Mercedes would be smart to keep these 2 happy! More
Service Department Excellent I have a 2006 M3 in need of maintenance and repair. I did not buy my vehicle from this dealership but was treated with respect and the repair work has I have a 2006 M3 in need of maintenance and repair. I did not buy my vehicle from this dealership but was treated with respect and the repair work has been great. Will definitely continue using them for service! More
Great service The dealership is clean and neat, makes you feel like buying a car. Bill was very helpful as well as Stephen with whom I could take a test drive. The dealership is clean and neat, makes you feel like buying a car. Bill was very helpful as well as Stephen with whom I could take a test drive. More
Great service Ron McCarty always responds to any issue with a positive attitude. He welcomes finding a solution and makes the whole experience easy for the car owne Ron McCarty always responds to any issue with a positive attitude. He welcomes finding a solution and makes the whole experience easy for the car owner. More
Warranty covered item Work completed in one day after ordering a part from Germany very personable I drive an older model and was very pleased to get it repaired Work completed in one day after ordering a part from Germany very personable I drive an older model and was very pleased to get it repaired More
Great service Ron McCarty does an excellent job of explaining service and repairs. I feel this dealership looks out for the customer, and this build a long term pa Ron McCarty does an excellent job of explaining service and repairs. I feel this dealership looks out for the customer, and this build a long term partnership. My next purchase will be through them. I am very happy with the service and care recieved. More
First A Service I took my Mercedes in for my first A service. Stopped by dealership to schedule an appointment they were very attentive and got me in the next day. I took my Mercedes in for my first A service. Stopped by dealership to schedule an appointment they were very attentive and got me in the next day. While there they also completed two software updates and help reset my mbrace. They called to keep me informed of their progress since it took longer than anticipated. More
Excellent Experience This dealership offers a personalized customer experience that is a step above other dealerships with compatible cars. The staff is welcoming when yo This dealership offers a personalized customer experience that is a step above other dealerships with compatible cars. The staff is welcoming when you arrive and they are patient with you as you select your car. Stephen was not forward with sales tactics and ensured we were comfortable throughout the process. I would highly recommend this dealership to anyone in the market for a Mercedes or BMW. More
Best service - very courteous, thorough, and explained all work done. Have trusted them for years and will continue to do so. Keep up the good work. - very courteous, thorough, and explained all work done. Have trusted them for years and will continue to do so. Keep up the good work. More
excellent service Chris Paynter is a great service manager. Bill Moore is very knowledgable about the product.Tneeds to be iremoved.. You have the info you need in the Chris Paynter is a great service manager. Bill Moore is very knowledgable about the product.Tneeds to be iremoved.. You have the info you need in the check box questions More