Classic Bowling Green

Awesone service Greeted in a positive manner by both Ron and Chris. Received respectful, professional, quick unplanned service (nail in tire)..Exceptional service sha Greeted in a positive manner by both Ron and Chris. Received respectful, professional, quick unplanned service (nail in tire)..Exceptional service sharing the best expertise. More

Outstanding What an understanding and caring service department. They were prompt, willing to explain the problem and give an estimate that was well within reason What an understanding and caring service department. They were prompt, willing to explain the problem and give an estimate that was well within reason. Thanks! More

Smooth transition from 2015 X5 to 2019 X5 I have purchased my BMW vehicles from this dealership since 2007 and each time the sales associate was extremely knowledgeable with no sales pressure! I have purchased my BMW vehicles from this dealership since 2007 and each time the sales associate was extremely knowledgeable with no sales pressure!!! Service is always SUPERIOR....Ron & Chris, you can always depend on them as I have since 2007. More

Awesome Service Great service They allow the customer to be part of the solution in deciding the best course of action to repair and service the vehicle Great service They allow the customer to be part of the solution in deciding the best course of action to repair and service the vehicle More

Work scheduled and performed satisfactory Ron Mcarty did a great job as usual in scheduling and keeping me informed of progress. The entire dealership was very friendly and accommodating My Ron Mcarty did a great job as usual in scheduling and keeping me informed of progress. The entire dealership was very friendly and accommodating My only complaint is the prices but I reckon that’s to be expected with a BMW. Still love the car!! More

Routine service Dealership was very good with communication and working to find a day that worked for our schedule. Did a pick up and drop off service while they flus Dealership was very good with communication and working to find a day that worked for our schedule. Did a pick up and drop off service while they flushed the brake fluid for us. Only slight complaint is the complimentary car wash was fair but not great. Not a big deal really. More

Quality service/professional staff Quality work, thorough explanations, timely service and personable professional staff, especially Ron McCarty, service dept. Excellent customer servic Quality work, thorough explanations, timely service and personable professional staff, especially Ron McCarty, service dept. Excellent customer service. Car is always washed which is a great service. More

A Helpful Business Our two MBs feel right at home at Luxury Imports of BG. Each visit is marked with polite and professional attitude. The last visit was productive an Our two MBs feel right at home at Luxury Imports of BG. Each visit is marked with polite and professional attitude. The last visit was productive and pleasant. Thank you for doing a great job. More

Routine maintenance Was not pleased due to the following: Had to ask about cleaning the car In recent visit did not rotate tires. Said I had to ask The first time I to Was not pleased due to the following: Had to ask about cleaning the car In recent visit did not rotate tires. Said I had to ask The first time I took it, did not clean inside The recent visit they told me I only needed an oil change once a year. Which I got an email to bring it in. To buy the maintenance plan and a new car the service and attention to detail was poor. Would not recommend anyone to this dealership. Will go to Nashville next time. More

ended up being good My problem was not resolved In the first trip which costed me over 2000$. Broke down on way home. But I called Chris next morning he had my car towed. My problem was not resolved In the first trip which costed me over 2000$. Broke down on way home. But I called Chris next morning he had my car towed. And the problem was resolved which was different that what I was charged for. But no additional cost on the tire sensor or haul bill/ which I was greatly appreciative of More