Classic Bowling Green

Exceptional Service Ron McCarty goes out of his way to insure my service experience goes smoothly. His focus and concern seems to be, what can "We" do for you! Accommod Ron McCarty goes out of his way to insure my service experience goes smoothly. His focus and concern seems to be, what can "We" do for you! Accommodations are endless. My experience was once again superior, Ron's team found My iPod that had been missing for six months. When I got in my car on May 17, 2019 and seen my missing iPod on the passenger seat, I took the time to share my appreciation with Ron. It makes me feel good to know that Ron and his team are nothing less than professionals, they treat me like family. Ron has been servicing my BMW for several years and I'm sure that this relationship will go on for the life of my vehicle. I would highly recommend this dealership. Thank you Ron! V/r, Diane Bibbins More

Great service This is the second auto I’ve purchased from your dealership. As always, professionalism and service are outstanding. I’ve had a 7 year relationship This is the second auto I’ve purchased from your dealership. As always, professionalism and service are outstanding. I’ve had a 7 year relationship with this dealership. Chris Paynter is a direct reason for that. More

Very Good service Service rep Chris did very good job addressing all my concerns. Car was serviced in timely manner. I would highly recommend this dealership for servic Service rep Chris did very good job addressing all my concerns. Car was serviced in timely manner. I would highly recommend this dealership for servicing your car and plan to return back for future car needs. More

Maintenance Review We took our vehicle in for its annual maintenance review and Chris did a great job. Our car does not fit the standard 1 year 10,000 miles as we drive We took our vehicle in for its annual maintenance review and Chris did a great job. Our car does not fit the standard 1 year 10,000 miles as we drive the vehicle 5,000 to 6,000 miles a year. He made sure to do what we needed to do and review what we should do the next year or two. More

Ron was very nice! We’ve always had great service at BMW of Bowling Green. The service department is top notch and so are the employees. We will be back. Highly recom We’ve always had great service at BMW of Bowling Green. The service department is top notch and so are the employees. We will be back. Highly recommended! More

Always a pleasure I had a good experience at the dealership. Its always top notch service never had anything bad to say about this place. Would recommend this place to I had a good experience at the dealership. Its always top notch service never had anything bad to say about this place. Would recommend this place to everyone More

Servicing The company needs more loaner vehicles for there guest. I don't believe it should be up to the guest when they have warranty coverage. The company needs more loaner vehicles for there guest. I don't believe it should be up to the guest when they have warranty coverage. More

Great customer service! Buying the new car was a simple process. Everyone was very friendly and helpful. With much gratitude and appreciation for your willingness to go out Buying the new car was a simple process. Everyone was very friendly and helpful. With much gratitude and appreciation for your willingness to go out of your way to answer all of our questions, we thank you. More

Service Chris in Mercedes service was very helpful with my issues. He made me feel my problem was important! The service completed the repairs on my headres Chris in Mercedes service was very helpful with my issues. He made me feel my problem was important! The service completed the repairs on my headrest motor & corrected noise in back. More

Excellent Service! BMW of Bowling Green is the best! Scheduled service with Ron and was greeted by him as I entered service bay. He is professional and helpful. Other t BMW of Bowling Green is the best! Scheduled service with Ron and was greeted by him as I entered service bay. He is professional and helpful. Other team members were courteous and strived for excellent customer service. I am beyond satisfied with my experience! More