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Classic Bowling Green
Bowling Green, KY
444 Reviews
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Showing 444 reviews
June 15, 2019
quick response to tire problem friendly helpful service; manager remembers us from previous visits; took care of the problem immediately but did not sacrifice thoroughness; will g friendly helpful service; manager remembers us from previous visits; took care of the problem immediately but did not sacrifice thoroughness; will go back again when we have any other problem More
by CAROLBMOLNAR
Verified CustomerEmployees Worked With
Stephen Nelson, Christopher Myers
June 13, 2019
Worst Experience I’ve had the most atrocious experience with your service. You didn’t fix the car in first go, how hard it is to take a quick look to make sure the car I’ve had the most atrocious experience with your service. You didn’t fix the car in first go, how hard it is to take a quick look to make sure the car is working fine. I told the adviser about vibration on higher speed (needed wheel balancing) but he ignored it stating that it’s due to rust on the brakes which doesn’t make any sense. I drove the vehicle back to NJ and had to get it fixed in transit. Also you charged so much for labor (normally it’s $120 and lesser charge for installing a battery elsewhere) and they did a horrible job - I’m definitely going to contact BMW to see what they can do about it. It was a shock to find out that a coolant leak wasn’t covered under CPO plan - and again charged me for labor - I highly doubt that a leak was fixed and may need to get it assessed by a dealer here. Overall a highly unsatisfying experience. I hope I never have to bring the vehicle back to your dealership. More
by USMIAZIZ
Employees Worked With
Ron McCarty, Chris Paynter
June 13, 2019
Amazing Dealership Very please with everyone I dealt with, very helpful in locating the vehicle I wanted. They addressed all my concerns, keep up the great work. Very please with everyone I dealt with, very helpful in locating the vehicle I wanted. They addressed all my concerns, keep up the great work. More
by mhickmon2011
Employees Worked With
Bill Moore, Christopher Myers
June 12, 2019
Amazing!!! Words cannot express how grateful I am for Wess and Brett! They truly cannot be replaced at that dealership. I was able to drive off in the suv of my Words cannot express how grateful I am for Wess and Brett! They truly cannot be replaced at that dealership. I was able to drive off in the suv of my dreams and they made it happen!!!! More
by SHEILANDRA.COBBS2
Employees Worked With
Brett Denver, Wes Adwell
June 10, 2019
Chris, Mercedes service does a great job with all aspects Mercedes service dept. has all the concerns of the customer and following through On customers concern and questions. A real asset for us who love Mercedes service dept. has all the concerns of the customer and following through On customers concern and questions. A real asset for us who love our Mercedes. David More
by dbarker500
Employees Worked With
Mark Hilliard, Chris Paynter
June 07, 2019
Service Timely, professional, friendly. With high quality service. That should wrap it up! No need to say anything else- tired of typing. I am done... Dave Timely, professional, friendly. With high quality service. That should wrap it up! No need to say anything else- tired of typing. I am done... Dave More
by D.KLUGER1
Employees Worked With
Ron McCarty
June 07, 2019
GLC 300 Service We continue to be pleased with the customer service received at Luxury Imports of Bowling Green. Keep up the excellent work. See you again at the next We continue to be pleased with the customer service received at Luxury Imports of Bowling Green. Keep up the excellent work. See you again at the next service. More
by SamB
Employees Worked With
Stephen Nelson, Mark Hilliard, Chris Paynter
June 06, 2019
Air Bag replace Costs associates with checking systems is very high. Other than that prices all was Great! Costs associated with vehicle are normally high as expected Costs associates with checking systems is very high. Other than that prices all was Great! Costs associated with vehicle are normally high as expected though More
by EESKRIDGE
Employees Worked With
Ron McCarty
June 06, 2019
Super Easy and so Helpful I felt no pressure to buy. The whole staff was very helpful and friendly. If your gonna buy a car look no further. Great Experience! I felt no pressure to buy. The whole staff was very helpful and friendly. If your gonna buy a car look no further. Great Experience! More
by disvet76
Employees Worked With
Christopher Myers
June 03, 2019
Another Great Service Experience I have dealt with Ron McCarty ever since moving to the area in 2013. In fact, last Winter I bought this latest car, a 2015 650i xDrive, from this dea I have dealt with Ron McCarty ever since moving to the area in 2013. In fact, last Winter I bought this latest car, a 2015 650i xDrive, from this dealership knowing that Ron had overseen its intake from trade-in and evaluation as a Certified vehicle. That gave me peace of mind in the purchase decision. Here, I had oil/filter service done along with the 2-yr brake flush. No worries and the car was ready when promised. Ron can talk tech if you want to and that is great. He makes things easy to understand. Highly recommended! More
by djcwardog
Employees Worked With
Ron McCarty
