Classic BMW

new car we purchased a new car for our daughter. Jamie did a great job for us. he was great to deal with, and helped us in the surprise for our daughter. it we purchased a new car for our daughter. Jamie did a great job for us. he was great to deal with, and helped us in the surprise for our daughter. it was a very smooth transaction More

All parties involved were very pleasant to work with!!! John P, Nick and Steve! Their professionalism is appreciated and offering to return my leased car! John P, Nick and Steve! Their professionalism is appreciated and offering to return my leased car! More

Professional service ! I received wonderful help and assistance from Kayla in choosing a new BMW. The process was quick and simple. All went according to schedule. There w I received wonderful help and assistance from Kayla in choosing a new BMW. The process was quick and simple. All went according to schedule. There were no hidden surprises. I love my new car! More

Easy shopping for a car here. Everyone was nice & accommodating- I was shopping with my toddler in tow. No pushy salesmen or tactics. Good service. Love my new wheels too!! accommodating- I was shopping with my toddler in tow. No pushy salesmen or tactics. Good service. Love my new wheels too!! More

Great experience Great experience, sales manager Nick McGlone was very professional and knowledgeable. Entire team was very friendly, from maintenance personnel to fi Great experience, sales manager Nick McGlone was very professional and knowledgeable. Entire team was very friendly, from maintenance personnel to finance and sales people Overall very pleasant experience More

Good experience from start to finish! Positive experience starting with the salesperson, finance director and a no nonsense professional experience - refreshing car buying experience! Look Positive experience starting with the salesperson, finance director and a no nonsense professional experience - refreshing car buying experience! Looking forward to the service experience! We will tell our friends! More

Overall Experience Nice job overall by dealership and by salesman Tom. I also ran into Jim Brown during my initial visit on Sunday and ended up talking with him for 20 Nice job overall by dealership and by salesman Tom. I also ran into Jim Brown during my initial visit on Sunday and ended up talking with him for 20 minutes or so. Super nice guy, made me and my wife feel like we had known him for years. More

My Experience This is my favorite place to be when buying a BMW, professional, knowledgeable staff, they make car buying easy just come in pick a vehicle and relax. This is my favorite place to be when buying a BMW, professional, knowledgeable staff, they make car buying easy just come in pick a vehicle and relax. More

2019 MINI purchase Gary was the BEST! Professional, efficient and knowledgeable! Took care of everything and then some! Easiest and most pleasing car buying experience E Gary was the BEST! Professional, efficient and knowledgeable! Took care of everything and then some! Easiest and most pleasing car buying experience EVER! LOVE the new MINI :^) Thank you! More

Customer service Both Bryan and Tom were awesome, I wasn’t even considering BMW however, when I test drove the x5 Bryan really sold me on the car. Extremely knowledgea Both Bryan and Tom were awesome, I wasn’t even considering BMW however, when I test drove the x5 Bryan really sold me on the car. Extremely knowledgeable knew everything about the car and it’s competitors. Like I understand why they call him a genius because he definitely sold me on BMW, I was considering the Lexus nx300h and the Range Rover evoque. After I left the BMW dealership I knew that was the vehicle I wanted. Another thing that I loved is that many of its competitors did not have great customer service, judged me based off the color of my skin and how young I am and just assumed I was in the wrong dealership. That’s one thing I didn’t have to experience with Classic BMW, Bryan Tom, and the finance manager customer service was top notch. I would definitely recommend Classic BMW in Willoughby. More