Classic BMW
Willoughby Hills, OH
Filter Reviews by Keyword
By Type
Showing 164 reviews
They have been and continue to be the best If you are in the market to buy or lease a BMW, this is the BEST place to go. They will put your needs as a customer first and will do everything poss If you are in the market to buy or lease a BMW, this is the BEST place to go. They will put your needs as a customer first and will do everything possible to accomodate. They care about meeting customers needs and have the best sales team you can ever find. Is not about just making a sale/lease, they care about you. They are knowledgeable and take their time to review options and talk with you as long as you need to make a decision. Been a loyal customer for quite some time and they definetely show the appreciation. The whole team incuding sales, service, management have been there for me every time I needed something, even setting up my iphone in the car :-) Signing the papers and getting the car is so quick and efficient as they do everything ahead of time. Again and again, they are the best team/group of people you will ever deal with and you MUST experience it yourself. More
Very nice experience Classic BMW in Willoughby, Ohio is a great dealership. The maintenance and service department is always there for you and at your service. Ask for Zac Classic BMW in Willoughby, Ohio is a great dealership. The maintenance and service department is always there for you and at your service. Ask for Zack. The sales department is also very nice and not to pushy. Very nice people all around. More
A BMW or Nothing at all It's really the only Great place to get a BMW. I have to drive some distance to get to Willoughby, but it's always worth the trip. The sales and servi It's really the only Great place to get a BMW. I have to drive some distance to get to Willoughby, but it's always worth the trip. The sales and service departments employ professional, honest and friendly individuals. The BMWs of course, are perfect. More
Good job Kayla‼️ I took a chance that I might like a BMW after owning a Mercedes but once I came into the dealership Kayla went to work on getting a sale and getting I took a chance that I might like a BMW after owning a Mercedes but once I came into the dealership Kayla went to work on getting a sale and getting me what I wanted to make me BMW driver. More
professional staff ALL MEMBERS OF THE CAR BUYING EXPERIENCE THAT I DEALT WITH WERE COURTEOUS AND HELPFUL. ALL WERE CONFIDENT AND PROFESSIONAL WITHOUT BEING PUSHY. I FELT ALL MEMBERS OF THE CAR BUYING EXPERIENCE THAT I DEALT WITH WERE COURTEOUS AND HELPFUL. ALL WERE CONFIDENT AND PROFESSIONAL WITHOUT BEING PUSHY. I FELT RELAXED AND NOT UNDER PRESSURE TO BUY. More
new car we purchased a new car for our daughter. Jamie did a great job for us. he was great to deal with, and helped us in the surprise for our daughter. it we purchased a new car for our daughter. Jamie did a great job for us. he was great to deal with, and helped us in the surprise for our daughter. it was a very smooth transaction More
All parties involved were very pleasant to work with!!! John P, Nick and Steve! Their professionalism is appreciated and offering to return my leased car! John P, Nick and Steve! Their professionalism is appreciated and offering to return my leased car! More
Professional service ! I received wonderful help and assistance from Kayla in choosing a new BMW. The process was quick and simple. All went according to schedule. There w I received wonderful help and assistance from Kayla in choosing a new BMW. The process was quick and simple. All went according to schedule. There were no hidden surprises. I love my new car! More
Easy shopping for a car here. Everyone was nice & accommodating- I was shopping with my toddler in tow. No pushy salesmen or tactics. Good service. Love my new wheels too!! accommodating- I was shopping with my toddler in tow. No pushy salesmen or tactics. Good service. Love my new wheels too!! More
Great experience Great experience, sales manager Nick McGlone was very professional and knowledgeable. Entire team was very friendly, from maintenance personnel to fi Great experience, sales manager Nick McGlone was very professional and knowledgeable. Entire team was very friendly, from maintenance personnel to finance and sales people Overall very pleasant experience More