Classic BMW

Just drove off with our new Mini! Zach and the team were excellent. We ordered a special edition model and had to wait a but we were kept updated to the progress the whole time. The c Zach and the team were excellent. We ordered a special edition model and had to wait a but we were kept updated to the progress the whole time. The car is awesome and delivery a breeze. Thanks! More

Great dealership to work with, friendly, profession but helpful and knowledgeable. I like the way the vehicle was and cleaned with a full tank of gas. This type of service is some thing you don’t see in th helpful and knowledgeable. I like the way the vehicle was and cleaned with a full tank of gas. This type of service is some thing you don’t see in the car industry now a days. More

Excellent service, quick and easy. Mr. Salley did an excellent job of going over features of car. Mr. Salley did an excellent job of going over features of car. More

This was the best experience ever! No pressure and no nonsense. Classic BMW is #1. Thank you Shaun! No pressure and no nonsense. Classic BMW is #1. Thank you Shaun! More

Very efficient and easy to work with. Fair pricing and knowledgeable staff. Explored options and made the whole process easy. Fair pricing and knowledgeable staff. Explored options and made the whole process easy. More

I experienced a comfortable negotiations and we settled on a fair price. The salesman was helpful from start to delivery. I'm a happy buyer. on a fair price. The salesman was helpful from start to delivery. I'm a happy buyer. More

My husband and I looked high and low for the right BMW. We also visited a local dealership but were completely irritated by the customer service. Classic BMW treated us in such a professional and friendly We also visited a local dealership but were completely irritated by the customer service. Classic BMW treated us in such a professional and friendly manner ALL the time...from phone calls, emails and finally in person. Our experience at Classic BMW was outstanding-I wish they were closer to us! Btw-James Fleming was an awesome salesman! More

I went to Classic BMW in Willoughby Hills, OH just to look and shop around for a newer SUV; little did I know I’d be driving off the lot in my new 2021 BMW X1. James Fleming was the Sales Associate I wo look and shop around for a newer SUV; little did I know I’d be driving off the lot in my new 2021 BMW X1. James Fleming was the Sales Associate I worked with. He was extremely friendly, helpful and joy to work with. I originally was looking for a newer used SUV, and he went up and beyond to find SUV’s that fit what I was looking for with the limited stock they had on hand due to the pandemic. The whole time I was sitting at his desk in the showroom, there was a beautiful 2021 BMW X1 parked right behind me. After looking at both the exterior and interior and then seeing the sticker price, I asked if I could take it for a test drive and fell in love! We wrote up the paperwork and I was driving home in my brand-new BMW! James was extremely patient and was not pushy, like some salespeople tend to be. He truly took the time to make me feel comfortable in my purchase. I also worked with Grant Salerno, the Business Manager who was very thorough in explaining the paperwork and financing. I was extremely satisfied with my experience and purchase and would highly recommend James Fleming, Grant Salerno and Classic BMW in Willoughby Hills to anyone looking for a new or used vehicle. More

I shopped a lot of dealers. Ultimately, Classic was my choice due to the prompt, courteous, and professional service provided by client advisor Steven Zucker. He streamlined the online buying experience choice due to the prompt, courteous, and professional service provided by client advisor Steven Zucker. He streamlined the online buying experience making it seamless and enjoyable. Highly recommend. Thanks again, Shawn More

I have purchased five vehicles from this dealership and I would very highly rate the quality of the sales staff and the service department provides excellent service after the sale. would very highly rate the quality of the sales staff and the service department provides excellent service after the sale. More