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Classic BMW

Willoughby Hills, OH

4.9
163 Reviews

2571 SOM Center Rd.

Willoughby Hills, OH

44094

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Showing 163 reviews

August 31, 2022

Great dealership to work with, friendly, profession but helpful and knowledgeable. I like the way the vehicle was and cleaned with a full tank of gas. This type of service is some thing you don’t see in th More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zucker and Darin Hunneke
August 29, 2022

Excellent service, quick and easy. Mr. Salley did an excellent job of going over features of car. More

by Maxtonks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsalley
July 27, 2022

This was the best experience ever! No pressure and no nonsense. Classic BMW is #1. Thank you Shaun! More

by Ameer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Troi, Grant
June 05, 2022

Very efficient and easy to work with. Fair pricing and knowledgeable staff. Explored options and made the whole process easy. More

by thites66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Heidnik , Mike Southwith, Grant
April 25, 2022

I experienced a comfortable negotiations and we settled on a fair price. The salesman was helpful from start to delivery. I'm a happy buyer. More

by zie1312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Heidnik
March 10, 2022

My husband and I looked high and low for the right BMW. We also visited a local dealership but were completely irritated by the customer service. Classic BMW treated us in such a professional and friendly More

by bashinski262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fleming
February 02, 2022

I went to Classic BMW in Willoughby Hills, OH just to look and shop around for a newer SUV; little did I know I’d be driving off the lot in my new 2021 BMW X1. James Fleming was the Sales Associate I wo More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fleming, Grant Salerno
January 05, 2022

I shopped a lot of dealers. Ultimately, Classic was my choice due to the prompt, courteous, and professional service provided by client advisor Steven Zucker. He streamlined the online buying experience More

by Shawn O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Zucker
October 29, 2021

I have purchased five vehicles from this dealership and I would very highly rate the quality of the sales staff and the service department provides excellent service after the sale. More

by Liesl1990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rumplik and Max Ostro
October 03, 2021

The teams at Classic Mini / BMW were outstanding. Zach Hill was my Client Advisor. on my purchase of a used Buick Encore. I was vey kind, courteous, knowledgeable, about the process and car itself. It wa More

by joebak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hill and the whole Classic team, Sales, service, operations all.
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