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Classic BMW

Willoughby Hills, OH

5.0
168 Reviews

2571 SOM Center Rd.

Willoughby Hills, OH

44094

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Showing 168 reviews

November 07, 2022

Service Manger I never spoken to refuse service don't no him he wad told to say that to me it was very disappointing disrespectful how I was treated he disrespect me in front of all the employees Yesterday More

by Boss1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John the manager in service dept
October 15, 2022

Shaun was very helpful and nice. His knowledge of the vehicle was informative. I am beyond happy with the car I purchased. You can be assured that I will certainly recommend your s More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
October 08, 2022

Having purchased many vehicles form many different dealerships, my experience with Classic BMW was seamless. More

by Car fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Southworth ,
October 04, 2022

My initial contact was with Mike Snyder. He gave me the hope I needed regarding getting rid of my C300 Mercedes. He assured me that he could make it happen. A few months later I was intro More

by claryc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Snyder, Jamie Shields, Pete
September 17, 2022

Just drove off with our new Mini! Zach and the team were excellent. We ordered a special edition model and had to wait a but we were kept updated to the progress the whole time. The c More

by rdebernardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
August 31, 2022

Great dealership to work with, friendly, profession but helpful and knowledgeable. I like the way the vehicle was and cleaned with a full tank of gas. This type of service is some thing you don’t see in th More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zucker and Darin Hunneke
August 29, 2022

Excellent service, quick and easy. Mr. Salley did an excellent job of going over features of car. More

by Maxtonks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tsalley
July 27, 2022

This was the best experience ever! No pressure and no nonsense. Classic BMW is #1. Thank you Shaun! More

by Ameer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Troi, Grant
June 05, 2022

Very efficient and easy to work with. Fair pricing and knowledgeable staff. Explored options and made the whole process easy. More

by thites66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Heidnik , Mike Southwith, Grant
April 25, 2022

I experienced a comfortable negotiations and we settled on a fair price. The salesman was helpful from start to delivery. I'm a happy buyer. More

by zie1312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Heidnik
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