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Classic BMW

Willoughby Hills, OH

4.9
162 Reviews

2571 SOM Center Rd.

Willoughby Hills, OH

44094

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Showing 162 reviews

February 06, 2023

Worked with Kayla to buy my BMW m440I GC. Top notch service, professional, responsive, knowledgeable. I would be recommended a pay rise for her from her employer! More

by hdharni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longo
January 19, 2023

Classic BMW Mini was very receptive and friendly. We were taken care of by Stacie who did a marvelous job she was a pleasure to work with and we love the car. I give Stacie and the dealership an A+ r More

by mgallagher62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie
December 22, 2022

Very fair and reliable. Good after-purchase support. Very friendly staff. Loved the BMW genius! More

by cyberbarb46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Flemming
December 09, 2022

We recently went in for an oil change on my 2019 mini countryman s and ended up purchasing a 2023 mini countryman s very excited about it many up grades on the new car!! The service department Michael is More

by patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and Troy
November 07, 2022

Service Manger I never spoken to refuse service don't no him he wad told to say that to me it was very disappointing disrespectful how I was treated he disrespect me in front of all the employees Yesterday More

by Boss1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John the manager in service dept
October 15, 2022

Shaun was very helpful and nice. His knowledge of the vehicle was informative. I am beyond happy with the car I purchased. You can be assured that I will certainly recommend your s More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
October 08, 2022

Having purchased many vehicles form many different dealerships, my experience with Classic BMW was seamless. More

by Car fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Southworth ,
October 04, 2022

My initial contact was with Mike Snyder. He gave me the hope I needed regarding getting rid of my C300 Mercedes. He assured me that he could make it happen. A few months later I was intro More

by claryc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Snyder, Jamie Shields, Pete
September 17, 2022

Just drove off with our new Mini! Zach and the team were excellent. We ordered a special edition model and had to wait a but we were kept updated to the progress the whole time. The c More

by rdebernardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
August 31, 2022

Great dealership to work with, friendly, profession but helpful and knowledgeable. I like the way the vehicle was and cleaned with a full tank of gas. This type of service is some thing you don’t see in th More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Zucker and Darin Hunneke