Classic BMW
Willoughby Hills, OH
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I spoke to a guy at the dealership, then called him again and his exact words were. "honestly, I do not...... weren't you working with someone else?" Worst dealership I have ever dealt with. I cannot remembe and his exact words were. "honestly, I do not...... weren't you working with someone else?" Worst dealership I have ever dealt with. I cannot remember the name of the guy but he was young and VERY rude. More
What can I say, they went above and beyond & exceeded my expectations. It didn't take long considering I stumbled in without an appointment. I was given a loaner car and was on my way. I came to pick up my expectations. It didn't take long considering I stumbled in without an appointment. I was given a loaner car and was on my way. I came to pick up the car the following day, hassle free. Excellent Service during my visits, would recommend this dealership. More
FOR OUR SECOND BMW IN A ROW FROM CLASSIC VIA LEASE, WE ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR S ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR SERVICES ARE TOPNOTCH AND WE WILL CONTINUE TO THANK YOU BY OUR PATRONAGE. More
We went into the dealership to order a new BMW. We were happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They eve happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They even called us after several weeks to make sure we were comfortable with the new car and all of its options. The rating we gave them was deserving of all of their help and support. They made sure of the little things such as a tour of the service area, meeting the service manager and even putting a big ribbon on the car when we picked it up. More
The only problem which I had. When I picked the car up the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experien the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experience was great. I went to another dealerships and could not even get waited on. With the help of Grant and Mike I was able to surprise my wife with her new car for Christmas. They both went over and above to help pull this off. I will recommend classic BMW very highly to everyone. Thanks for everything. Rich Holy More
This is my second BMW and working with Teri was an absolute dream. She was able to meet all of my needs and took all the time with me that was needed to work through the various options I had before absolute dream. She was able to meet all of my needs and took all the time with me that was needed to work through the various options I had before I purchased. This was my first time ordering a car from the factory and Teri made the process completely simple. Picking up my car in the showroom with a giant bow on top really just put a smile on my face. A completely easy process and I'm the happy owner of a new BMW because of the hard work of the team at Classic BMW. More
I enjoyed my buting experience at Classic BMW. Grant was extremely helpful and very responsive throughout the entire process. He was very knowledgable about the product during the sales process and kept me extremely helpful and very responsive throughout the entire process. He was very knowledgable about the product during the sales process and kept me fully updated onthe progress of my car post order. Also, the finance and service teams have been great in my limited exoerience with them. This is my second car purchased from Classic BMW and I always reccommend the dealership as being best in class to friends and family. More
After narrowing my car search down as well my mother's recommendation, I decided to go to Classic BMW. She has purchased two cars in the past 10 years from Classic and has always raved about the quality o recommendation, I decided to go to Classic BMW. She has purchased two cars in the past 10 years from Classic and has always raved about the quality of service. She was right. It was the best experience I've every had at any dealership. Gary made my car shopping experience enjoyable and was easy to work with. Mike was very nice and efficient in processing all of the paperwork. More
Teri was great! I contacted several other dealers before her, and could tell that she knew her stuff. She treated me well, gave me a good price, and got me the car I really wanted. She gave me confidence to her, and could tell that she knew her stuff. She treated me well, gave me a good price, and got me the car I really wanted. She gave me confidence to do the European Delivery program, and made it work out perfectly! I would definitely work with her again. More
Great experience with the sales staff and the service department. All are friendly, professional and responsive. The facilities are first-class all the way. Good selection of cars to choose from and t department. All are friendly, professional and responsive. The facilities are first-class all the way. Good selection of cars to choose from and the dealership is willing to negotiate to keep my business. The service department is wonderful. More