
Classic BMW
Willoughby Hills, OH
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"A very pleasureable experience" Buying cars have been somewhat of a very stressful experience for me in the past. My recent encounter with Classic BMW was a very pleasant and rewardi Buying cars have been somewhat of a very stressful experience for me in the past. My recent encounter with Classic BMW was a very pleasant and rewarding one. I am leasing a 2016 BMW 320i. My salesman was James Flemming. He was a complete gentlemen, most professional and extremely knowledgeable of this product. I felt very confident and satisfied that I was making the best decision regarding the leasing of my new car. I will definitely recommend his services. Thank you to all the gentlemen that were involved in my process. More
Courteous and professional Zach was courteous and professional. He did not try to talk us into a vehicle that we were not interested in, rather he listened and worked to please Zach was courteous and professional. He did not try to talk us into a vehicle that we were not interested in, rather he listened and worked to please both my husband and I. Troy, The sales manager was very personable and friendly and easy to work with. More
A true 5 star car buying experience Classic BMW is a first class buying experience all the way. Professional, patient and accommodating. Nick McGlone was a true pleasure to work with. Hi Classic BMW is a first class buying experience all the way. Professional, patient and accommodating. Nick McGlone was a true pleasure to work with. Highly recommended. More
Awesome Sales Experience with Classic and Teri Blakeley When considering the purchase or lease of a BMW there is no better choice than Classic BMW and Teri Blakeley. I have purchased many cars over the yea When considering the purchase or lease of a BMW there is no better choice than Classic BMW and Teri Blakeley. I have purchased many cars over the years, but the last two BMWs that I purchased from Teri Blakeley at Classic have garnered the best experience of them all. BMWs drive like no other cars, but they can be technically complicated with many features, which an owner wants to learn in order to get the most out of their purchase. Thanks to Teri, who knows the BMW technology better than anyone I have met, I am confident in using all of the features that my X5 and Z4 have to offer. My first BMW was purchased at Cleveland (Davis) BMW and their sales/service support was not even close to the same support as provided by Teri and Classic BMW. If you are looking for a great sales experience, as well as a BMW "pro" who is there for you throughout your ownership, look no further than Teri Blakeley and Classic BMW More
I have owned multiple BMWs spanning over the last 8 years. This BMW dealership had always given me the worst customer experience. Their service department is atrocious- overselling combined with lack o years. This BMW dealership had always given me the worst customer experience. Their service department is atrocious- overselling combined with lack of courtesy and sincerity. They push you hard for services you don't need and tries to lord their "expert" knowledge over their customers. Their sales department is below average at best in providing a good inventory and/or proper shopping experience. More
I spoke to a guy at the dealership, then called him again and his exact words were. "honestly, I do not...... weren't you working with someone else?" Worst dealership I have ever dealt with. I cannot remembe and his exact words were. "honestly, I do not...... weren't you working with someone else?" Worst dealership I have ever dealt with. I cannot remember the name of the guy but he was young and VERY rude. More
What can I say, they went above and beyond & exceeded my expectations. It didn't take long considering I stumbled in without an appointment. I was given a loaner car and was on my way. I came to pick up my expectations. It didn't take long considering I stumbled in without an appointment. I was given a loaner car and was on my way. I came to pick up the car the following day, hassle free. Excellent Service during my visits, would recommend this dealership. More
FOR OUR SECOND BMW IN A ROW FROM CLASSIC VIA LEASE, WE ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR S ARE ENJOYING COMING TO YOUR IMMACULATE SHOWROOM, MEETING WITH YOUR KNOWLEDGABLE AND FRIENDLY STAFF AND OVERALL HAVING THE TIMES OF OUR LIVES. YOUR SERVICES ARE TOPNOTCH AND WE WILL CONTINUE TO THANK YOU BY OUR PATRONAGE. More
We went into the dealership to order a new BMW. We were happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They eve happy with the sales team and how treated us. We purchased aftermarket products and were very pleased with the service department as well. They even called us after several weeks to make sure we were comfortable with the new car and all of its options. The rating we gave them was deserving of all of their help and support. They made sure of the little things such as a tour of the service area, meeting the service manager and even putting a big ribbon on the car when we picked it up. More
The only problem which I had. When I picked the car up the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experien the tire inflate light was on. I had to add 5 pounds to each tire. This is something that should have been check before pickup. The over all experience was great. I went to another dealerships and could not even get waited on. With the help of Grant and Mike I was able to surprise my wife with her new car for Christmas. They both went over and above to help pull this off. I will recommend classic BMW very highly to everyone. Thanks for everything. Rich Holy More