Classic BMW

My experience Awesome service! Zach and AJ where both patient and helpful. Great team work. I highly recommend Classis BMW. My best experience leasing a vehicle thu Awesome service! Zach and AJ where both patient and helpful. Great team work. I highly recommend Classis BMW. My best experience leasing a vehicle thus far 👌🏼 More

Great Experience I switched from a Lexus RX 330 which I drove for 12 years to a 2019 BMW X3 and love my new car. We worked with James Fleming who was responsive, patie I switched from a Lexus RX 330 which I drove for 12 years to a 2019 BMW X3 and love my new car. We worked with James Fleming who was responsive, patient and low pressure. An all around great experience and fair price. More

Great customer service We’ve been repeat buyers at Classic BMW and there’s no better BMW dealership in the Cleveland area. All there are professionals in whatever role they We’ve been repeat buyers at Classic BMW and there’s no better BMW dealership in the Cleveland area. All there are professionals in whatever role they play and they make servicing your car, buying a new one, or simply browsing an experience that’s valuable, not overwhelming, and low pressure. Great place with great people. More

Great experience finding new car I would recommend the Classic mini cooper dealership in Willoughby. Great salesman who are patient and kind. Will do what they can to make sure their I would recommend the Classic mini cooper dealership in Willoughby. Great salesman who are patient and kind. Will do what they can to make sure their customers leave with the car they want. I left extremely satisfied. More

A dealership that exceeds expectations Stopped in at Classic Mini just to look at the new countryman. A.J. , the general manager greeted me with open arms. He introduced me tha Zack , one Stopped in at Classic Mini just to look at the new countryman. A.J. , the general manager greeted me with open arms. He introduced me tha Zack , one of the sales persons. Took car out for a ride. It was everything I expected. The dealership offered me a great trade in on my current car. I could not resist. Purchased the car the next day. Zero pressure. What a great experience. It was ready and waiting on a Sunday. Perfect!!!!!!!! More

Purchase of a 2019 MINI Cooper S No issues, everything went very smoothly. My 2nd purchase from Classic this year. This was a new MINI and the last one was a BMW 750. No issues, everything went very smoothly. My 2nd purchase from Classic this year. This was a new MINI and the last one was a BMW 750. More

Excellent Service From the time I arrived at Classic James Fleming was nothing but helpful, he made the process of buying my CPO car so smooth. I would recommend anyone From the time I arrived at Classic James Fleming was nothing but helpful, he made the process of buying my CPO car so smooth. I would recommend anyone in the market to Classic and specifically James because he made the entire process extremely fast and efficient. I didn’t spend hours waiting for a salesman to acknowledge me or have deal with a very pushy approach to sales. I felt the personalized service other dealerships lack. Great Experience! More

Excellent Service This review will be primarily about the service I received at the dealership. The car I ended up purchasing, a CPO 2015 3 series with lots of bells an This review will be primarily about the service I received at the dealership. The car I ended up purchasing, a CPO 2015 3 series with lots of bells and whistles (heated steering wheel and seats, moon roof, navigation, back up camera) runs great, and the handling is ridiculous - meaning I love how it takes turns, - almost makes me not want to slow down. In case you can’t tell, this is my first BMW. I recommend the dealership because of the service. Nicholas, the salesperson used an approach (a series of well-timed texts) that was perfect for me, as I wasn’t 100% certain I was going to buy a car at all. He ended up showing me 4 vehicles (meaning he pulled them out so I could check out the interior) over a couple of visits to the dealership, and I drove two of them. After deciding to buy, Nicholas had the service people remove a larger scratch from the driver’s side door, upon our request. The signing process was the same as at other dealerships - they offer you a series of extras. But there was one additional touch point, compared to other dealers. Before leaving with the vehicle, Tom helped with getting me acclimated to how to use the car (everything on the dash is different than with my Camry). He was very thorough in pointing out things and answering questions; and he even helped with additional questions when I came back to pick up the plates, as did the person who actually put the plates on the car. This was my best car buying experience. As a final reference point, My last three car purchases were all Toyotas, but purchased at three different dealerships. More

Classic BMW was fantastic I can’t say enough about our experience at BMW Classic car dealership! In particular, Zach Hill who took care of us and was very knowledgeable about t I can’t say enough about our experience at BMW Classic car dealership! In particular, Zach Hill who took care of us and was very knowledgeable about the car we were interested in purchasing. Manager, AJ Kelly was very efficient (and fair) in providing us with trade info of our car. AJ also summarized the new car info and even told us about an upcoming sale, which we waited for and we’re able to save additional $$$! We ended up purchasing a sweet Mini Cooper! Zach and AJ were able to strike the right balance between providing us with good information and not being pushy!!! More

James Fleming James is the ABSOLUTE BEST! He was very professional and patient. He wasn’t pushy or never once made me feel pressured into rushing anything. He took James is the ABSOLUTE BEST! He was very professional and patient. He wasn’t pushy or never once made me feel pressured into rushing anything. He took time to explain all details of the vehicle to me even before I expressed sincere interest. He has obtained a lifetime BMW owner. More