Clason Buick Gmc, Inc.
La Crosse, WI
Filter Reviews By Type
Showing 61 reviews
Great Experience Sue was sensational. Very knowledgeable about the product. Showed us all the features our new Envision had. Sue was also very patient with us. We aske Sue was sensational. Very knowledgeable about the product. Showed us all the features our new Envision had. Sue was also very patient with us. We asked a lot of questions. More
Drove in, nail in tire, told it would be 45 minutes, it was! Everyone was helpful, courteous and kind. It was done in the time they said. A good job well done, thank you.! Everyone was helpful, there were so Everyone was helpful, courteous and kind. It was done in the time they said. A good job well done, thank you.! Everyone was helpful, there were so many who helped and said hello, I can't remember names. More
Very Good Every thing was clean. The service was good and everyone was very friendly and helpful. The work on the SUV was done in the time they said it would be Every thing was clean. The service was good and everyone was very friendly and helpful. The work on the SUV was done in the time they said it would be. More
Check engine light We had a check engine light on in our vehicle, so we made an appointment with Clason. We brought the vehicle to Clason get checked in the staff was v We had a check engine light on in our vehicle, so we made an appointment with Clason. We brought the vehicle to Clason get checked in the staff was very friendly and eager to satisfy our needs as we waited. The guy who checked us in came and get us and told us what the problem was and that it was covered under warranty and that it could be fixed right now. Quick service great people highly recommend. More
Prompt, courtous service. Service was prompt and courteous with exceptional care. All the staff are personable, making it easy to bring car in for service. They make it easy Service was prompt and courteous with exceptional care. All the staff are personable, making it easy to bring car in for service. They make it easy to ask questions. More
Fast service with exceptional customer care! I was easily able to make a same day appointment. The lounge area is very clean & stocked full of refreshments. Jim & Steve both stopped by to say hel I was easily able to make a same day appointment. The lounge area is very clean & stocked full of refreshments. Jim & Steve both stopped by to say hello & chat. The time flew by! I always feel like a VIP when I'm at Clason! More
Enjoyable Experience My overall experience purchasing my new Acadia was top notch and customer service was beyond my expectations. The staff was personable, knowledgeable My overall experience purchasing my new Acadia was top notch and customer service was beyond my expectations. The staff was personable, knowledgeable and at no time did I feel pressured during the deal. The sales person, Sue, spent a good hour or more with me explaining the mind boggling technical aspects of the vehicle which was greatly appreciated. Tom the sales manager got me a great interest rate and Ms. Backenhauer completely explained the paper work and did not try and push the extended warrantee or protective services when she found out I wasn't interested. Again this was greatly appreciated as I have purchased many new vehicles in the past from other dealers and they wouldn't take no for an answer so thanks Clason.. Last but not least they worked with me on my trade-in and gave me top dollar for my truck. Just a great day all the way around and thanks to all. More
Great dealership Our vehicle was taken in for service right away, and was completed in less time than I had anticipated. While we waited in the lounge, there was a tv, Our vehicle was taken in for service right away, and was completed in less time than I had anticipated. While we waited in the lounge, there was a tv, magazines, papers, and coffee, soda, donuts,cookies and other treats. The place was exceptionally clean and the personnel were very friendly. More
Clason's: EXCELLENT EXPERIENCE Great experience purchasing a new Acadia All-Terrain SLE-2. Fair value, always good trade in offers, excellent staff in every department, more than wi Great experience purchasing a new Acadia All-Terrain SLE-2. Fair value, always good trade in offers, excellent staff in every department, more than willing to get the exact vehicle you want. We will be back again when in need of another vehicle. More
I felt the staff really listened to know what I wanted. They didn't show me what they wanted to sell that day. They let me talk to really understand what I wanted and definitely delivered. There was absolut They didn't show me what they wanted to sell that day. They let me talk to really understand what I wanted and definitely delivered. There was absolutely no sales pressure. It was my decision what vehicle I wanted and when I felt comfortable making my decision. They spent plenty of time with us to set up all of the features and to understand all the options. They also contacted me after the sale checking if we had any questions. Clason is a class act. I would do business with them again. I love my black Enclave with lots of chrome. 😉 More