Clark-Knapp Honda - Service Center
Mc Allen, TX
636 Reviews of Clark-Knapp Honda - Service Center
Poor service! Took my car on November 2019 and paid to get tire rotation, however tires were not rotated. Took it again for an oil change in April 2020 and recommendations are to change air and cabin filt get tire rotation, however tires were not rotated. Took it again for an oil change in April 2020 and recommendations are to change air and cabin filter which I had just paid in November 2019 to get done. I don't believe that within 5 months (6000 miles) filters would need a replacement. Checked filters at home and they are dirty which makes me think that they were not even changed to begin with back in November. They did charge me $82 for filters and service. Not trustworthy! More
I was visiting from out of town and needed an oil change and tire rotation. My regular dealership usually takes around 2 hours to perform this service. This time, it was done in 45 mins and they called me w and tire rotation. My regular dealership usually takes around 2 hours to perform this service. This time, it was done in 45 mins and they called me when my car was ready to pick up and it was even washed. Another service my regular dealership doesnt do. I was VERY pleased with the service i received and will look forward to the next time I use this location. More
Scheduled service thru internet. Appointment was made about an hour before, and service was done in 1 hour. Very happy with the immediate service.They took me although I was about 15 minutes late. about an hour before, and service was done in 1 hour. Very happy with the immediate service.They took me although I was about 15 minutes late. More
Prompt service and great customer service. Car oil and change plus free carwash took less than 20 minutes! Dana gave recommendations for future services needed for my car.😊 change plus free carwash took less than 20 minutes! Dana gave recommendations for future services needed for my car.😊 More
Good service with employees at express service area. Great workmanship. I like how you do a point inspection and provide recommendations. In order to keep my vehicle running smoothly. Great workmanship. I like how you do a point inspection and provide recommendations. In order to keep my vehicle running smoothly. More
First time taking my car for an oil change/tire rotation to Clark Knapp Honda Pharr. Great service! Definitely coming back for any other vehicle needs. to Clark Knapp Honda Pharr. Great service! Definitely coming back for any other vehicle needs. More
Great customer service. Poor quality on actual MECHANIC’s work. . Job left incomplete had to return to dealer to complete work. No adjustments offered after second visit. MECHANIC’s work. . Job left incomplete had to return to dealer to complete work. No adjustments offered after second visit. More
Julie was very fast and eager at my oil change appointment. Thumbs up! I have an appointment on. Friday with Mr. Galvan for a different issue. We will see them. appointment. Thumbs up! I have an appointment on. Friday with Mr. Galvan for a different issue. We will see them. More
Always attentive to problem described and explains work done to address issue being serviced.Always friendly and helpful and goes beyond what is necessary to satisfy the customer done to address issue being serviced.Always friendly and helpful and goes beyond what is necessary to satisfy the customer More