Clark-Knapp Honda - Service Center
Mc Allen, TX
637 Reviews of Clark-Knapp Honda - Service Center
I had a great experience with my sales associate Chris. I had gone in to see about refinancing my 2020 Civic. After talking it over, we ended up trading in to a 2021 accord for about the same monthly payment had gone in to see about refinancing my 2020 Civic. After talking it over, we ended up trading in to a 2021 accord for about the same monthly payment! Not only that, they gave me a great deal for my trade which ended up helping me weigh positive equity. I hadn’t even considered trading in until then which worked out as the Accord is bigger. I love it and strongly recommend this dealer for anyone needing a new car or even trading in. More
The dealer’s online parts department (hondapartsonline.net) is unreliable and has horrible customer service. Received damaged parts (shipped damaged as evidenced by the packaging). Calle (hondapartsonline.net) is unreliable and has horrible customer service. Received damaged parts (shipped damaged as evidenced by the packaging). Called six times with no courtesy of a call back. Sent eight emails with out an intelligent response. They kept asking for photos, which were sent several times. Then silence. Had my credit card company stop payment. I’d rather pay a little more elsewhere and be treated with common courtesy. More
I visited Honda dealership because my SUV needed an oil change and brake fluid.The technician was kind enough to explain and give reasons as to why he was doing what needed to be done change and brake fluid.The technician was kind enough to explain and give reasons as to why he was doing what needed to be done More
Great service, Adriana was very helpful and the time to perform the service was very good. kept updating during process and the description of the service results was accurate. perform the service was very good. kept updating during process and the description of the service results was accurate. More
Went for an oil change, scheduled appointment , the staff was friendly and clean made the visit quick and easy and everything was clean and they did practice social distancing was friendly and clean made the visit quick and easy and everything was clean and they did practice social distancing More
Great customer service and fair prices. Very clean and all employees were wearing masks. It would be nice if the dealership provided masks for those employees whose masks might need to be replaced because all employees were wearing masks. It would be nice if the dealership provided masks for those employees whose masks might need to be replaced because of too much use. One mans mask did not fit him properly. He could have used a new and better mask. More
Monica Alvarado service advisor was able to set up my appointment and she was very professional. They got me in and out and even washed my car! Very pleased with the service! I will return again! appointment and she was very professional. They got me in and out and even washed my car! Very pleased with the service! I will return again! More
This was the first time. The oil change and tire rotation done quickly and efficiently Female staff great at working and knowledge known. Helpful as what was needed done quickly and efficiently Female staff great at working and knowledge known. Helpful as what was needed More