Clark-Knapp Honda - Service Center
Mc Allen, TX
721 Reviews of Clark-Knapp Honda - Service Center
Very good service courtesy is perfect waiting time is aprópiate my car all ways gets an outside wash , thank you aprópiate my car all ways gets an outside wash , thank you More
Don't know the names of anyone. The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointm The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointment, just come in. We were told about being able to get a ride to breakfast and they would pick us up afterwards. Went to breakfast ok. Afterwards no pick up even after several calls! Finally called a cab to get back to the dealership, several hours after breakfast. The car wasn't done until afternoon. We will never go back to this dealership! They don't care about the customer at all! We were stranded in the heat for 4 hours, we are in our mid 70's. Very bad experience, and cost us an extra $25.00 for a cab. More
Service was great. Job was done within 2 hours even though I came in as a walk in customer. Job was done within 2 hours even though I came in as a walk in customer. More
Armando was great about making us feel welcome at our Honda dealer. I usually do all the work on our family van myself but the timing belt was more than I wanted to tackle. Armando was very polite and I Honda dealer. I usually do all the work on our family van myself but the timing belt was more than I wanted to tackle. Armando was very polite and I will be visiting the service dept more often for work needing to be done to our van More
Very dissatisfied and disappointed when we bought the Pilot Trailsport as it had the hitch receiver but no hitch connector or wiring. This was misleading . There is an outrageous charge to install such w Pilot Trailsport as it had the hitch receiver but no hitch connector or wiring. This was misleading . There is an outrageous charge to install such wiring harmess and connector. How can you sell something with a hitch receiver and advertise towing capacity w/o the proper equipment? More
Thank you to Mr. Granada’s for his help! He kept me informed about my car. Granada’s for his help! He kept me informed about my car. More
The service advisor was phenomenal and the dealership is the best in the area. Our experience is always positive! the best in the area. Our experience is always positive! More
I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! fuel pump as part of a recall in record time. Everyone there is great!! More