Clark-Knapp Honda
Pharr, TX
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Was very satisfied with my purchase and especially the help I received from Jacob Alvarez. Highly recommend! help I received from Jacob Alvarez. Highly recommend! More
Great service department- representative was very knowledgeable , informative and helpful. She provided all the information required in a pleasant manner. Good representative for the company. knowledgeable , informative and helpful. She provided all the information required in a pleasant manner. Good representative for the company. More
Excellent costumer service from our salesperson, Carlos. Exceptional service and help from our finance manager David. Overall an amazing experience this dealership goes above and beyond to help their custom Exceptional service and help from our finance manager David. Overall an amazing experience this dealership goes above and beyond to help their customers. 10/10 rating from me! More
Carlos was very helpful and insightful so was mangement as well. I definitely will be returning as well. I definitely will be returning More
He came and attended me when no one else did. Was very courteous and helpful. Expressed to me everything my vehicle needed. Made sure I understood everything and asked if I had any questions. Exc Was very courteous and helpful. Expressed to me everything my vehicle needed. Made sure I understood everything and asked if I had any questions. Excellent customer service skills. I understand it can get busy but never ignore the customers. Without customers you have no business. He did his job. Above and beyond. Thanks for doing your job and keep up the good work. More
This is the 5th vehicle my family has purchased from Clark Knapp in the last 4 years and it just keeps getting better doing business with you. Our salesman is literally the best. Christian ALWAYS takes Clark Knapp in the last 4 years and it just keeps getting better doing business with you. Our salesman is literally the best. Christian ALWAYS takes the time to explain everything about the car More
I love Honda love the customer service can’t say enough I’ll continue with the Honda family. I’ll continue with the Honda family. More
Really disappointed with service I paid for extended warranty of 100k miles and not only did I not get reimbursed tow but they didn't even tell what was wrong with my truck! They tried to tell me it was warranty of 100k miles and not only did I not get reimbursed tow but they didn't even tell what was wrong with my truck! They tried to tell me it was my battery and tried to replace when I told them battery was only a few months old and I wanted it back if they were replacing with a new one and charging me $800 for repairs! They said they were sorry and that my battery was not compatible but after I requested a written note saying it was not compatible, they changed the story to yes it was compatible and that it was just loose cables. So they were trying to scam me out of my money. Also they said I needed a cooling flush and a fuel injection cleaning when it didn't but yet they still did it. They need to resolve issues. They still can't explain why my vehicle would turn off while on idle. They tried to say it was loose cables but I checked it the first time it was towed and they weren't loose. More
Awesome service from Maurico Solis, Jason Santiago, , Eddie Leal and Andres Ruiz-Esparza. Professional, friendly, and efficient. Eddie Leal and Andres Ruiz-Esparza. Professional, friendly, and efficient. More
Excellent customer service from Chris and Diego! They took care of both my friend and I! They took care of both my friend and I! More