Clark-Knapp Honda
Pharr, TX
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Emmanuel Alacron was great. It was my first time taking car for oil service. He was Professional, Respectful, friendly, explained everything. It was my first time taking car for oil service. He was Professional, Respectful, friendly, explained everything. More
Bad customer service. They give you the run around with fixing issues under warranty I purchased. They’re tricky and use verbiage to throw you off track. I do NOT recommen They give you the run around with fixing issues under warranty I purchased. They’re tricky and use verbiage to throw you off track. I do NOT recommend. More
Excellent customer service by Susan as always. I was greeted and she explained the service that my truck was going to get. She’s always smiling and always nice! I willing definitely go back and lo I was greeted and she explained the service that my truck was going to get. She’s always smiling and always nice! I willing definitely go back and look for her! More
Everything went well my service agent was great! My only complaint is that I had trouble getting my first oil change scheduled. I had to call twice and then I had to register or create an account My only complaint is that I had trouble getting my first oil change scheduled. I had to call twice and then I had to register or create an account as to where my previous vehicle the dealership automatically text me and they took care of everything. I didn't have to hassle with anything. I also have trouble with my Honda app because it has my previous Honda vehicle. I understand that I need to add my VIN of my new vehicle to the app and delete the old one. However, I didn't experience any of this with my Toyota 4Runner. More
Good service at a fair price, the place has friendly staff and clean facilities every time I have been there. staff and clean facilities every time I have been there. More
A++ Mr. Armando was so kind and always attend my questions he was taking care of my tires and insurance Armando was so kind and always attend my questions he was taking care of my tires and insurance More
Awesome service, guys! Thanks! I appreciate the specific answers to my questions that I received. Over-the-top service! Thanks! I appreciate the specific answers to my questions that I received. Over-the-top service! More
Tony Rico and Coach were great! Very Helpful.. Service Department were quick and very efficient . Very Helpful.. Service Department were quick and very efficient . More
Poor customer service. I set an appointment and the salesman was not there I waited 20 minutes so I left. Also the car I was going to buy has a small dent and paint damage. I set an appointment and the salesman was not there I waited 20 minutes so I left. Also the car I was going to buy has a small dent and paint damage. More