Clark-Knapp Honda

This dealer prays on unsuspecting customers with their bad practices. Dealer charged my partner several thousand extra for "Cijajet" interior / exterior coating protection package. This is a total scammy bad practices. Dealer charged my partner several thousand extra for "Cijajet" interior / exterior coating protection package. This is a total scammy add on and when I tried to call to make a claim cijajet seemed surprised I was calling them since the coating package they added to his car probably doesn't exist as they couldn't even explain to me what the actual product name or specification actually was. The dealer financed his loan with an excessively high interest rate, more than 10%! And to top it off, sold him a 5yr extended warranty on a 2 year old certified car, but made the start date the original in service date of the car - shorting him two years of coverage. I tried to call and get his money back but they refused on both the protection package and the warranty. Do your homework, check and research all charges on your invoice (don't pay for "other fees", negotiate the dealer doc fee to be below the Texas state max of ~$225) and shop around for financing and avoid this dealer, save yourself a lot of money and trouble. More

Honda has always taken care of there customers very well. Susan Rosalez at service department was very helpful with my vehicle and letting me know step by step what was going on. I was completely satisfied w Susan Rosalez at service department was very helpful with my vehicle and letting me know step by step what was going on. I was completely satisfied with my service. Thank You! More

I waited 3 hours in a cold waiting area for service of the faulty brakes on my 2024 Honda passport. I was basically told I was the cause of the faulty brakes and they wouldn't make the needed repairs und the faulty brakes on my 2024 Honda passport. I was basically told I was the cause of the faulty brakes and they wouldn't make the needed repairs under warranty.. More

Christian was able to help me out, everything was great. 10/10 highly recommend, will go back to him in the future 10/10 highly recommend, will go back to him in the future More

Armando Reyes was professional and explained everything. He got me out of there before 4pm He got me out of there before 4pm More

I'm so sick of dealerships treating you as if they were doing you a favor. I had an appointment for service and I interacted with 4 people, only 1 out of 4 was actually nice to me. Since I got off the car doing you a favor. I had an appointment for service and I interacted with 4 people, only 1 out of 4 was actually nice to me. Since I got off the car the guy got upset at me because I wanted to do "too many things" for maintenance. I guess doing tire rotation and oil change is too much of an issue. When it was time to pick up my car, turns out they had ignored some of my requests and weren't done. I had to take care of it myself. I just don't understand why I'm paying so much for these services each month if I'm going to be treated like this. More

Excellent service, Armando Reyes provided great suggestions for my vehicle service. He took time to check if the recall parts for My HRV were available on the same day I went for an oil change. Tha suggestions for my vehicle service. He took time to check if the recall parts for My HRV were available on the same day I went for an oil change. Thank you. More

I was pleasantly surprised that two recalls were taken care of when I was scheduled for one. This saved me another trip to Pharr. care of when I was scheduled for one. This saved me another trip to Pharr. More

I took my vehicle for an oil change, but they were able to take care of two recalls at the same time. to take care of two recalls at the same time. More

Chris is the Best, I would definitely recommend him. I had the best experience and everyone was helpful and nice.. Chris was able to get me the vehicle I wanted a 2025 CR-V Sport -L and the price I wan I had the best experience and everyone was helpful and nice.. Chris was able to get me the vehicle I wanted a 2025 CR-V Sport -L and the price I wanted and he even delivered the vehicle to me in Freer. If you ever need a vehicle just give Chris a call he will do everything he can to get you into the vehicle you want and you will not be disappointed.. More