Clark-Knapp Honda
Pharr, TX
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Excellent service, from the the beginning to end , staff is very friendly and attentive to my concerns in buying a used vehicle. Also very understanding of my time to get the whole process done. I highly r is very friendly and attentive to my concerns in buying a used vehicle. Also very understanding of my time to get the whole process done. I highly recommend this dealership . More
It was pleasant in quick. I just don't know if you don't do the car wash anymore I just don't know if you don't do the car wash anymore More
Good customer service Susan Rosalez,is very kind and helpful. Honda always good to me helpful. Honda always good to me More
The service department was very efficient. The service advisor was excellent and explained everything to my satisfaction. The service advisor was excellent and explained everything to my satisfaction. More
The service department was very efficient. The service advisor was excellent and explained everything to my satisfaction. The service advisor was excellent and explained everything to my satisfaction. More
Work was done quickly and as promised. No unnecessary repairs were made. Great service! I’ll always have my auto serviced here. No unnecessary repairs were made. Great service! I’ll always have my auto serviced here. More
Easy process and great experience in buying our first new car. We highly recommend this dealer to anyone needing a vehicle. car. We highly recommend this dealer to anyone needing a vehicle. More
The sales man Brian failed to mention that the vehicle was in an accident upfront, the carfax was not presented until right before signing off on paperwork. To which I had already signed to have my jeep b was in an accident upfront, the carfax was not presented until right before signing off on paperwork. To which I had already signed to have my jeep being traded in so there was no way for me to back out. The small accident was actually not so small, I came to find out that the drivers door was replaced and I’m even missing the vehicle tire pressure/ VIN info. Yesterday I started driving back home and noticed that my tpms sensor went off, took it to get looked at and the shop told me the sensor needs to be replaced. The wireless charges in the vehicle also does not work and the rotors are bad as I can feel the car vibrating when I’m braking. My honda is supposed to have an automatic lock feature when you’re away from the car but it does not work. I’ve tried resetting it and even made sure that the settings were correct. My experience at Honda was not what I expected as I’ve heard many good things about the company. The dealer only tried to offer my 9,500 for my trade in when CarMax has offered me and in person price of 12,000. After talking with Brian and his manager they only managed to get me 11,000 which I still feel like was very low. I leaving with a faulty vehicle and had a sales man who was not honest up front. I feel that I should’ve paid way less than 24,900 for a car that IS USED AND had been in an ACCIDENT. I hope Honda can take action to fix this. More
Un excelente servicio El mejor trato y amabilidad. Por parte de los vendedores. Me atendió Iván. Y pudo resolverme todos mis detalles y. Preventas que tenía llegamos a un trato y cerramos la compra de Por parte de los vendedores. Me atendió Iván. Y pudo resolverme todos mis detalles y. Preventas que tenía llegamos a un trato y cerramos la compra de mi auto More
I took my Honda / Pilot in a week ago. Thinking they would do the check-up within a normal time schedule. .I've had to call numerous times just to find out what's the status.. As of toda Thinking they would do the check-up within a normal time schedule. .I've had to call numerous times just to find out what's the status.. As of today I don't know if the part is in , or if the part is coming. Yet, my vehicle is sitting out there in the rear of the shop. I really hate to call , but someone should call me and let me what the status is.. Maybe I picked the wrong dealer to fix my vehicle? More