Clark-Knapp Honda

Always attentive to problem described and explains work done to address issue being serviced.Always friendly and helpful and goes beyond what is necessary to satisfy the customer done to address issue being serviced.Always friendly and helpful and goes beyond what is necessary to satisfy the customer More

The service department has been outstanding. I have taken my new Honda to get and get the oil change for over a year now and I have experience excellent service. my new Honda to get and get the oil change for over a year now and I have experience excellent service. More

Quick, Easy, and Painless Transacation I had the pleasure of stopping in last Saturday with Juan and Eddie in finance. Told them exactly what I wanted, unfortunately they didn't have the co I had the pleasure of stopping in last Saturday with Juan and Eddie in finance. Told them exactly what I wanted, unfortunately they didn't have the color I wanted for the Accord but I fell in love with a blue I hadn't seen before. Price was extremely fair and I was out with a car within 2 hours! More

Try calling for the service supervisor and left message he never returned my calls ,I had to call him again and his service was not good at all , he just gave me excuses and he was no help at all ,So I try he never returned my calls ,I had to call him again and his service was not good at all , he just gave me excuses and he was no help at all ,So I try calling is his supervisor and the it was same thing he never call me back until now. so I took my CRV to Gilman at San Benito man their service was great and their response was quick plus they were so helpful!!! More

Clark Knapp Honda best Honda dealer in RGV Great service! Fast and easy with no hassle! Lydia is a great member of the Clark Knapp Honda team always making sure my car is right and ready for th Great service! Fast and easy with no hassle! Lydia is a great member of the Clark Knapp Honda team always making sure my car is right and ready for the road. More

Rip offs Clark Knapp Honda Service Department are thief's I took my 2012 Honda civic in because my seat belt was jamming. They told me they needed to run a dia Clark Knapp Honda Service Department are thief's I took my 2012 Honda civic in because my seat belt was jamming. They told me they needed to run a diagnostic test for $200.00 to see what the problem was. Don't ever take your vehicle there. These guys are just out to make a buck! More

Keep your wits about you when buying a used car here I have bought 2 new cars here and had a better than average experience. This is my first used car here and the experience was not as good. They change I have bought 2 new cars here and had a better than average experience. This is my first used car here and the experience was not as good. They changed locations a few years ago; perhaps this has something to do with it. In short, the dealer would not give me straight answers when I asked how much the total costs were and what individual costs were. Check very carefully before you sign! They will try to wear you down so that you will sign anything to get out of there! More

Worse experience ever buying a vehicle. Staff made me feel uncomfortable, lots of lying and misleading the typical car salesman mentality. They said all the right things and after signing th Staff made me feel uncomfortable, lots of lying and misleading the typical car salesman mentality. They said all the right things and after signing they dropped off the map. After fact checking their claims the sales team and accessories manager were liars. Should have gone somewhere else. More

Clark Knapp Honda you make me rethink my purchase The paint on my 2014 Honda Pilot started peeling back in November of 2016. I took it in to the Service Department at the end of November. I spoke wi The paint on my 2014 Honda Pilot started peeling back in November of 2016. I took it in to the Service Department at the end of November. I spoke with the Service Manager and he took pictures of the problem. Didn't hear back from him or any representative so I returned in mid December. Their excuse was they lost the pictures. So I went back and the Service Manager then sent me to the collision center to get pictures of the peeled paint again. By early January no one had returned my calls, or made any attempts to contact me so I once again reached out to them. The Service Manager's response was people were on vacation. My response, of course, was "it's been since November". The Service Manager got back to me and told me I was out of warranty and therefore they were not going to take care of my Pilot. They lost the documentation, wouldn't return my calls and after all that, that's all I got. I even met with the Store manager and his response was "let me get you into a new car". I was finally able to speak to the District Service Manager and her attitude was very nonchalant. I explained the situation. She stated I should have taken my vehicle in for "service". What?? Really! What does an oil change, tire rotation, or any other mechanical concern have to do with paint peeling off the roof of the SUV? Clark Knapp Honda Great sales people, worst service experience! More

Hello !!! anybody home ??? Worst possible service...bought parts for my Van over the internet....there was a 2 week delay before purchase date and shipping date....when shipping Worst possible service...bought parts for my Van over the internet....there was a 2 week delay before purchase date and shipping date....when shipping date arrived they failed to ship....start asking questions...no reply to emails, and voice mail full...still waiting for credit card refund...ended up filling a fraud claim with credit card company. More