Clark-Knapp Honda | Page 139

The service advisor, Susan Rosalez, has the best customer service! Always answering my questions/concerns. service! Always answering my questions/concerns. More

The Clark-Knapp representative assigned to assist me in the service department provided Excellent and professional service. the service department provided Excellent and professional service. More

Was surprised about the level of tasks involved in returning a leased vehicle with the intent to purchase. All those tasks only contribute to additional costs in the purchase and finance of the leased returning a leased vehicle with the intent to purchase. All those tasks only contribute to additional costs in the purchase and finance of the leased vehicle. $3k for receiving, inventory, vehicle “make ready” on top of the unit valuation doesn’t add value to the customer experience. Although there’s no price negotiation, going through sales seems to be unnecessary. I suggest a value add process review (kaizen) to make it easier for a customer going through this process and have a more enjoyable customer experience. More

Great service and information with my tire issue. Always will come back and ask for Armando. Always will come back and ask for Armando. More

Place is reasonable but car selection was very limited. Covid is not excuse anymore. Make more cars Covid is not excuse anymore. Make more cars More

Great customer service will do business there again, went to two previews dealers worst service ever they just lied about everything this guy was down to earth and made a sale. to two previews dealers worst service ever they just lied about everything this guy was down to earth and made a sale. More

Great service! Great help by our salesman! My only feedback would be that sales management need to improve in price flexibility! Overall Great experience! Looking f Great help by our salesman! My only feedback would be that sales management need to improve in price flexibility! Overall Great experience! Looking forward to future business and plenty of referrals! More

They were quick, courteous and reasonably priced. Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them Offered to shuttle me anywhere I needed to go, I can do the work myself but Clark Knapp Honda’s service department makes it so easy to just take them my vehicle. More

Great service and good customer service got me a good deal. Super helpful and nice.. deal. Super helpful and nice.. More

Muy buen servicio, gracias a Carlos por toda la atención que nos dio y explicarnos todo muy bien. que nos dio y explicarnos todo muy bien. More