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Clark-Knapp Honda
Pharr, TX
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My wife and I recently purchased a new Crv and we were quite impressed with the speed and efficiency of the transaction. Leo Garcia handled everything quickly and efficiently without any pressure and Andr quite impressed with the speed and efficiency of the transaction. Leo Garcia handled everything quickly and efficiently without any pressure and Andres in finance completed our contract in record time. Also, kudos to Arianna in the Internet dept. for setting up the transaction of the exact vehicle we were looking for and at an excellent price. Thankyou Clark-Knapp Honda for a wonderful buying experience. More
We appreciate Leo’s outstanding sales help. Process was smooth and uneventful. Everything went well start to finish. Process was smooth and uneventful. Everything went well start to finish. More
The service manager was very professional and got my vehicle out on time with no issues. vehicle out on time with no issues. More
Im very pleased with prompt and friendly service from the service consultant Emmanuel. He explained the invoice of services. service consultant Emmanuel. He explained the invoice of services. More
Willing to go extra mile to make sure you are happy. J. Jacob Alvarez. Excellent job. J. Jacob Alvarez. Excellent job. More
Emmanuel was quick to respond and took care of my situation that same day! Very helpful & extremely courteous! situation that same day! Very helpful & extremely courteous! More
I am upset that I was told that my vehicle received a complete multi-point inspection. Yet when I checked my wiper fluid it remained empty, which is fine, I can refill it myself. The issue that worries m complete multi-point inspection. Yet when I checked my wiper fluid it remained empty, which is fine, I can refill it myself. The issue that worries me and creates doubt is that on their checklist it was marked as full. So it seems that they just check Mark off without actually fully checking. Mind you, this is twice that it's happened. At this point they're creating doubt in the integrity of their service. Not good at all. More
I made the appointment for assistance with a system update and recall for the fuel pump. The following morning, the notification is still popping up and I wasn't told if the recall was resolved. Horri update and recall for the fuel pump. The following morning, the notification is still popping up and I wasn't told if the recall was resolved. Horrible experience. My car was being "serviced" for almost 6 hours and clearly nothing was fixed. More
Salesman Jacob did not add the gap insurance to my contract. Neither Eddie from financial services after I told both of them I needed the gap insurance. They just did whatever they wanted. I’m very di contract. Neither Eddie from financial services after I told both of them I needed the gap insurance. They just did whatever they wanted. I’m very dissatisfied with their service. I will never recommend my friends or family to your dealership. More
Yes it was amazing experience. Staff was very polite and helpful, educated and answered every question with confidence. Staff was very polite and helpful, educated and answered every question with confidence. More