Clark-Knapp Honda
Pharr, TX
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I had a great experience with my sales associate Chris. I had gone in to see about refinancing my 2020 Civic. After talking it over, we ended up trading in to a 2021 accord for about the same monthly payment had gone in to see about refinancing my 2020 Civic. After talking it over, we ended up trading in to a 2021 accord for about the same monthly payment! Not only that, they gave me a great deal for my trade which ended up helping me weigh positive equity. I hadn’t even considered trading in until then which worked out as the Accord is bigger. I love it and strongly recommend this dealer for anyone needing a new car or even trading in. More
So very attentive and helpful. The salesman ,Ivan Narciso ,was very patient with us and answered our questions .Rey,the took care of finance for us explained what it was we were to expect and also answered o ,was very patient with us and answered our questions .Rey,the took care of finance for us explained what it was we were to expect and also answered our questions patiently. We were so satisfied with the service. More
The dealer’s online parts department (hondapartsonline.net) is unreliable and has horrible customer service. Received damaged parts (shipped damaged as evidenced by the packaging). Calle (hondapartsonline.net) is unreliable and has horrible customer service. Received damaged parts (shipped damaged as evidenced by the packaging). Called six times with no courtesy of a call back. Sent eight emails with out an intelligent response. They kept asking for photos, which were sent several times. Then silence. Had my credit card company stop payment. I’d rather pay a little more elsewhere and be treated with common courtesy. More
Tony Rico was an awesome salesman. Very helpful! Leah Berry made financing a delightful experience!! Omar Hernandez helped made my new Honda perfect with add ons, and Luis Segundo explained all the bells Berry made financing a delightful experience!! Omar Hernandez helped made my new Honda perfect with add ons, and Luis Segundo explained all the bells and whistles!! Thanks everyone for helping me get my dream car! More
I visited Honda dealership because my SUV needed an oil change and brake fluid.The technician was kind enough to explain and give reasons as to why he was doing what needed to be done change and brake fluid.The technician was kind enough to explain and give reasons as to why he was doing what needed to be done More
After 340K miles, I've retired my 2014 Diesel Jeep Grand Cherokee as my primary vehicle. I ended up going with what is essentially the Honda version of the same concept, a 2020 Passport Elite, with a few de Cherokee as my primary vehicle. I ended up going with what is essentially the Honda version of the same concept, a 2020 Passport Elite, with a few dealer installed upgrades. So far I've put about 1,500 miles on the Passport mainly in two long days of driving back from the dealership (more on them in a second) and I can say that so far, I'm REALLY pleased with my decision. But John, why did you buy from a dealership 1,500 miles away? A couple of reasons, but the main one is that as far as buying experiences go I can't ever remember a more helpful bunch of folks than the staff at Clark Knapp Honda. In addition to making it an incredibly painless process, they worked with me on tailoring the vehicle to be EXACTLY what I wanted (Dealer installed tires/wheels, leveling kit, window tint, and debadging), at an awesome price. In a world where GREAT customer service is becoming difficult to find, I must say my experience with Clark Knapp Honda was incredibly refreshing, and a good reminder of what the car buying experience should be. If you're in the market for a new vehicle, whether or not you're local to them (they ship if you're not wanting to road trip back home the way I did) I highly recommend you consider giving them your business. It's good to support family owned small businesses that are doing things right, and they have my highest endorsement. More
I bought a new 2019 Honda Accord Sport in September of 2019...it was the first new car that I ever bought...its a beautiful red color....my beautiful wife and I are very happy with this car...Omar Hernand 2019...it was the first new car that I ever bought...its a beautiful red color....my beautiful wife and I are very happy with this car...Omar Hernandez the salesman made buying a new car easy...thank you Mr. Hernandez....... More
Great service, Adriana was very helpful and the time to perform the service was very good. kept updating during process and the description of the service results was accurate. perform the service was very good. kept updating during process and the description of the service results was accurate. More
Excellent service, very helpful. Went to buy one car and left with two new cars. They worked with us financially so we could achieve our goals and more. left with two new cars. They worked with us financially so we could achieve our goals and more. More