Clark-Knapp Honda

Poor work performed, zero customer service, service advisor needs more training and how to speak with customers advisor needs more training and how to speak with customers More

Mr.. Fuerte was very professional and not pushy to sell me another vehicle other then the vehicle I wanted. I told him exactly what I wanted and he honored my choices. He worked with me as far as the cost me another vehicle other then the vehicle I wanted. I told him exactly what I wanted and he honored my choices. He worked with me as far as the cost of the vehicle and the trade in I had to offer. I highly recommend him. It was a great joy to have him as my salesman. THANKS Joseph! More

The salesman was awesome but the financial manager was the worst he lied to me because he wanted to sell me a product. And lyed that my payment was not going to change. Instead it made my bill go up by 10 the worst he lied to me because he wanted to sell me a product. And lyed that my payment was not going to change. Instead it made my bill go up by 1000 dollars. That guy is a rat. More

Excellent service and they are willing to help you! They helped me with getting rid of my lease. They helped me with getting rid of my lease. More

John was so patient and understanding with us! I highly recommend Clark-Knapp Honda for your next vehicle purchase! I highly recommend Clark-Knapp Honda for your next vehicle purchase! More

From Jacob to Steve all the way up to the finance manger Eduardo AMAZING! Amazing staff they made my trade in process very smooth easy and fast! Eduardo AMAZING! Amazing staff they made my trade in process very smooth easy and fast! More

I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a text message if I still had to reschedule to go in to get the part fixed? Other than that. Good service. They worked on my vehicle very quickly. More

I had a great experience buying my first car, everyone was so kind and helpful. was so kind and helpful. More

Went to Honda dealership to purchase a actual Honda. Ended up with a different vehicle. Really wished that salesperson would try to sell me an actual Honda. Give me good points about Honda, not the words Ended up with a different vehicle. Really wished that salesperson would try to sell me an actual Honda. Give me good points about Honda, not the words.( just it's a Honda.) No, please tell me more about the Honda vehicles. Too late now. I ready for just a different vehicle. Just giving you my time and thoughts. More

I took my 2025 CR-V in for its first service. They changed the oil and rotated the tires. After leaving, I noticed that I could hear a noise being made by one of the tires. It was a rhythmic nois They changed the oil and rotated the tires. After leaving, I noticed that I could hear a noise being made by one of the tires. It was a rhythmic noise that would occur with the turning of the tire. I assumedt the tire was out of balance. I called the dealership and asked if they balance the tires when they rotate them and explained the noise. The gentleman on the phone was helpful and said to bring it back in so they take a look at it and change out the tire if they needed to. So I go back, and they find like a weird low spot or something on the tire , and they say that it is ffrom us stopping hard or braking hard or something. They explain that when it was on the rear of the vehicle, we didn’t notice the noise, but once they moved it to the front of the vehicle, that’s when we could notice the noise. Despite what the gentleman on the phone told me, they now claimed there was nothing they could do for us other than sell us a new tire. They said we didn’t have any tire protection with our CR-V. I never had this issue with any of my Toyotas. Or actually any vehicles I’ve owned for that matter. I don’t recall stopping hard and anyway, and I don’t see how that could cause a problem on the tire. The dealership should’ve covered it. IIt was our first maintenance. It’s a brand new vehicle. I don’t think too highly of Clark Knapp or Honda at this point. I should’ve gotten anothert Toyota at Toyota of Pharr where I’ve gotten my other vehicles. More