Claremont Toyota

Ricardo is a very experienced salesman. He was able to answer all our questions about the vehicle I purchased. He was patient and kind throughout the process of purchasing my new vehicle. He was able to answer all our questions about the vehicle I purchased. He was patient and kind throughout the process of purchasing my new vehicle. I highly recommend him. He’s very personable and not your everyday car salesman. He was very pleasant to do business with. More

My vehicle was released to me with screws missing on the undercarriage causing me to make a return trip undercarriage causing me to make a return trip More

Five stars and nice people they give me good surface got time got everythin lI pick up my estimated time for time got everythin lI pick up my estimated time for More

Mickey was a nice salesman, and was knowledgeable about Toyotas. Muhammad, floor manager is very personable in listening to any concerns you might have. The finance person I ended up having to use was very Toyotas. Muhammad, floor manager is very personable in listening to any concerns you might have. The finance person I ended up having to use was very fast, didn’t explain what each item was. I specifically said.over and over and over I did not want to buy anything extra other than the car. He pushed gap Insurance after I specifically said I don’t want to buy anything but the car. After I got home I found a 1,950 charge on my contract for oil changes and tire rotation. For 4 years or 50,000 which ever came first. I purchased a used car that already had 34,000 miles on it. I did not know that he snuck this in on my contract however, I did initial it. There was so many things to initial and sign so when I got home, I reviewed my contract and discovered this. I made two trips back to the dealer which is 55 miles one way. Unfortunately the contract was not rewritten, this amount was canceled, and that will reduce the outstanding balance of my car loan by.1,950.00. However, if the finance man had not added that on there with the rule of thumb that every thousand dollars equals $20, my car payment would’ve been $40 less a month. I understand this is where the finance department makes their money, but I specifically told him I did not want anything extra. In fact I told Mickey, my salesman, I did not want anything before I even went there. I don’t understand why the contract could not be rewritten, but I guess it would been too much trouble. After my second trip down there, I met with Danielle the finance manager and he apologized for what happened and said he would be speaking to the finance person I had. He said to rewrite the contract would be difficult so I signed a paper canceling the maintenance tire and oil change. Since I had made two trips, he had my gas tank filled. More

Still waiting on warranty repair after 2 months. Driver door lock still doesn’t work. Service advisor told me it would be completed following week. Service dept doesn’t answer phones so I have no id Driver door lock still doesn’t work. Service advisor told me it would be completed following week. Service dept doesn’t answer phones so I have no idea when my door locks will be working again. More

I have always gotten my car serviced here, but this recent visit made me want to go back to the same advisor for all my future trips here. Bernie Calderon provided exceptional service. He called to mak recent visit made me want to go back to the same advisor for all my future trips here. Bernie Calderon provided exceptional service. He called to make sure I arrived home safely from uber, kept me informed of any offers the dealership had going on, and provided updates on my car, whether it was eta or things my car needed service. I usually pick a random advisor ever time thinking they’re all the same, but Bernie has great customer service More

oscar armas always gave excelent service. explain everything, give recomendation that is needed to maintain ur car.. explain everything, give recomendation that is needed to maintain ur car.. More

Nisar was helpful throughout the process… informative as well as non pressure.. he was attentive and the dealership competitive well as non pressure.. he was attentive and the dealership competitive More

Oscar averages was extremely helpful. Service was finished in a timely manner and the staff was attentive and polite. Service was finished in a timely manner and the staff was attentive and polite. More

Quick service, honest opinion, fair prices. Great customer service. It's what I get every time I take my car for service. Service advisor knowledge of service. Great customer service. It's what I get every time I take my car for service. Service advisor knowledge of service. More