Cityside Subaru - Service Center

I don't like that you carefully control how I do this review Zander Girondel is great. Good guy, helps me feel comfortable with everything. I don't want to go 25 words. I want to compliment your employee but Zander Girondel is great. Good guy, helps me feel comfortable with everything. I don't want to go 25 words. I want to compliment your employee but by not letting me click submit without doing all this other stuff you've annoyed me. More

Previous put off When I brought the car in service was great. Two days before I was told I might have to wait all day to get my tire changed. I thought this was unre When I brought the car in service was great. Two days before I was told I might have to wait all day to get my tire changed. I thought this was unreasonably long and not consistent with your advertised of for instance doing small like wheel balances without an appointment. More

GREAT SERVICE DEPT! The service people are all friendly, attentive and professional and willing to help resolve any issues you might have. While the wait for service by The service people are all friendly, attentive and professional and willing to help resolve any issues you might have. While the wait for service by appointment was a bit longer than I had hoped it would be, it was not too bad and it was worth the wait. I was very satisfied with the services I received. More

first 6000 mile maintenance quick and easy Hi: On a whim, I dropped into Cityside on a Sat. afternoon when I happened to be in the area (I live about 30 miles away) as my first 6,000 mile main Hi: On a whim, I dropped into Cityside on a Sat. afternoon when I happened to be in the area (I live about 30 miles away) as my first 6,000 mile maintenance was about due. As it turned out, they could service my Impreza right then and I was in and out in about 35 minutes. Service manager was pleasant, straightforward and professional, waiting area was comfortable and clean. My car came out shinier than it went in (exterior was washed.) So now my Impreza looks as great as it runs. Thanks, Cityside. . More

Oil change Servuce was fast abd convenient there was no waiting time and I didn't have to schedule in advance as they have the express service for oil change, I Servuce was fast abd convenient there was no waiting time and I didn't have to schedule in advance as they have the express service for oil change, I was able to use coupon and payed less. More

Your new quick oil-change + service center & staff: the BEST My entire visit for the 140,000 mile service on my much loved and relied upon 2004 Subaru Forester was accomplished in about 40 minutes (from arrival My entire visit for the 140,000 mile service on my much loved and relied upon 2004 Subaru Forester was accomplished in about 40 minutes (from arrival to departure). The super guy who did it all was clearly a "happy camper," and my nervous hurried self was calmed, and "got happy." THANKS! More

nice but overpriced and lacking attention I had a key made for a 2015 Forester. The people were nice and the service was quick. But they failed to call me when they received the key. And I thi I had a key made for a 2015 Forester. The people were nice and the service was quick. But they failed to call me when they received the key. And I think the complimentary car wash was only for the driver's side. Did I mention that one key cost $300? Get real! More

Helpful, honest, reliable From the day I bought my 1999 Legacy wagon in 2003 to last week, when I brought it in for an expensive repair, the staff at Cityside Subaru have been From the day I bought my 1999 Legacy wagon in 2003 to last week, when I brought it in for an expensive repair, the staff at Cityside Subaru have been helpful, honest and reliable. They answer questions, they explain problems, and they don't try to "upsell" the customer. When I needed to have something replaced instead of repaired, they found the right parts at reasonable prices. On the most recent repair, they discounted the labor so that the bill wouldn't knock me out. I only wish the location were closer to home. More

Excellent customer service, very courteous. This was my first visit to Citywide Subaru and I selected this location for convenience. My visit was for a Subaru service recall. Karen Viera was m This was my first visit to Citywide Subaru and I selected this location for convenience. My visit was for a Subaru service recall. Karen Viera was my service agent and she was extremely efficient and courteous. The service was performed as stated and the outside of the car was cleaned. I will definitely return for future regular service visits. More

First use of your service department I was in and out in under an hour, which I greatly appreciated. All service personnel were focused and kept the morning line moving right along. I was in and out in under an hour, which I greatly appreciated. All service personnel were focused and kept the morning line moving right along. More