306 Reviews of Cityside Subaru - Service Center
Checking a mysterious sound Personable representatives. I had come in because of a "sound" my car was making. Naturally, the "sound" self-corrected when I got to the dealership Personable representatives. I had come in because of a "sound" my car was making. Naturally, the "sound" self-corrected when I got to the dealership. Rep was understanding and pleasant. They did a thorough check-up, drove the car, and couldn't find a problem. My car was checked over and given exterior wash at no charge to me. More
excellent The 6 month service was fast, courteous and explained clearly. I left the dealership with a service report and a time table of what would be required The 6 month service was fast, courteous and explained clearly. I left the dealership with a service report and a time table of what would be required in my next visit and how I would be notified. Very Pleased with the technician. More
Great service Came in with what I expected to be a pricey repair, was pleasantly surprised when Karen suggested it might be something minor and that they could look Came in with what I expected to be a pricey repair, was pleasantly surprised when Karen suggested it might be something minor and that they could look at it while I waited. Cubicles upstairs with free wifi great for getting work done while you wait. Problem ended up being minor and was fixed quickly. This was my second visit here and I couldn't be happier with both interactions. Friendly, fast service and reasonable prices. No pressure. I will continue to return. Thanks! More
GREAT SERVICE DEPT! The service people are all friendly, attentive and professional and willing to help resolve any issues you might have. While the wait for service by The service people are all friendly, attentive and professional and willing to help resolve any issues you might have. While the wait for service by appointment was a bit longer than I had hoped it would be, it was not too bad and it was worth the wait. I was very satisfied with the services I received. More
first 6000 mile maintenance quick and easy Hi: On a whim, I dropped into Cityside on a Sat. afternoon when I happened to be in the area (I live about 30 miles away) as my first 6,000 mile main Hi: On a whim, I dropped into Cityside on a Sat. afternoon when I happened to be in the area (I live about 30 miles away) as my first 6,000 mile maintenance was about due. As it turned out, they could service my Impreza right then and I was in and out in about 35 minutes. Service manager was pleasant, straightforward and professional, waiting area was comfortable and clean. My car came out shinier than it went in (exterior was washed.) So now my Impreza looks as great as it runs. Thanks, Cityside. . More
First use of your service department I was in and out in under an hour, which I greatly appreciated. All service personnel were focused and kept the morning line moving right along. I was in and out in under an hour, which I greatly appreciated. All service personnel were focused and kept the morning line moving right along. More
Oil change Servuce was fast abd convenient there was no waiting time and I didn't have to schedule in advance as they have the express service for oil change, I Servuce was fast abd convenient there was no waiting time and I didn't have to schedule in advance as they have the express service for oil change, I was able to use coupon and payed less. More
My car is in the best condition. I purchased my car in 2014. My visit gave me a chance to learn about the condition of my car. I'm glad that the condition is super. I have listed the people that have looked My visit gave me a chance to learn about the condition of my car. I'm glad that the condition is super. I have listed the people that have looked at my car since 2014. More
Excellent courteous and prompt service This is a thoroughly well-managed dealership. I have bought three Subarus from them and used service and parts. They do what they say they'll do, and This is a thoroughly well-managed dealership. I have bought three Subarus from them and used service and parts. They do what they say they'll do, and do it well. No worries. More
nice but overpriced and lacking attention I had a key made for a 2015 Forester. The people were nice and the service was quick. But they failed to call me when they received the key. And I thi I had a key made for a 2015 Forester. The people were nice and the service was quick. But they failed to call me when they received the key. And I think the complimentary car wash was only for the driver's side. Did I mention that one key cost $300? Get real! More