Cityside Subaru - Service Center

Surly counter staff I go here for service because I live nearby. This is a busy service department, often I have to wait a week or longer for an appointment and they mak I go here for service because I live nearby. This is a busy service department, often I have to wait a week or longer for an appointment and they make you know that they really don't need MY business. There is only one service person who is personable but I was not served by him. The fellow who made my appointment and wrote up my order lacks social skills. And no, he's not doing me a favor. It's his job. More

I couldn't ask for any better service! I have a new Forester with a little over 4000 miles. When I called Cityside to ask about service, I was encouraged to bring it in for a check-up to I have a new Forester with a little over 4000 miles. When I called Cityside to ask about service, I was encouraged to bring it in for a check-up to be sure all was OK. When I arrived at service I was asked if I wanted the oil change now or to wait two months for the recommended oil change. I said I would wait. So they looked over my new blue Forester, topped off fluids, gave it a wash and returned it to be with no charge. More

Efficient and keep me informed This time I was able to wait for my car to be serviced and was in and out of there in 1 hour. In the past I've dropped my car off the night before an This time I was able to wait for my car to be serviced and was in and out of there in 1 hour. In the past I've dropped my car off the night before and picked it up the next day. They have consistently completed work in the time window they say and they have kept me informed. They also let me know totally separately from the service they were doing that my tire condition would likely not pass my next inspection, and for my safety to replace them before winter (with no pressure or suggestion to buy anything from them now or in the future). More

Best service department I have ever dealt with. Citywide Subaru's service department is thorough friendly and honest, with no hidden costs. They explain the situation in easy to understand terms. T Citywide Subaru's service department is thorough friendly and honest, with no hidden costs. They explain the situation in easy to understand terms. The best. More

Very professional, timely and informative Had a great experience with the staff at Cityside. Gentleman on the phone originally was a little curt, but when I got there all the staff was inform Had a great experience with the staff at Cityside. Gentleman on the phone originally was a little curt, but when I got there all the staff was informative and helpful. Having the loaner car was clutch!!!! Just like everyone else the cost for the part. (door switch-$163.00) seemed pricey. Overall though a fine experience...especially the clear communication. BEst, mark E smith More

good service Prompt, courteous and professional. I was able to schedule a service quickly since I had to leave the state, and the service department was able to fi Prompt, courteous and professional. I was able to schedule a service quickly since I had to leave the state, and the service department was able to fit me in same day. More

Scheduled oil and filter visit I have been a happy customer since 1999 . During that period of time my family has purchased four vehicles.City Side is the best local dealership. I have been a happy customer since 1999 . During that period of time my family has purchased four vehicles.City Side is the best local dealership. . More

Professional and Friendly Service Took our new Subaru in for its first recommended check-up. Making the appointment was easy and the staff took the car right away. I was told it woul Took our new Subaru in for its first recommended check-up. Making the appointment was easy and the staff took the car right away. I was told it would be completed in an hour to an hour and a half. The service staff were done in an hour and the car had been washed! The staff explained the work they performed and when my next check up should be to keep my car running smoothly. I appreciated the professionalism, friendliness, and prompt service. More

Top rate service A real community asset. Friendly, competent, and they go out of the way to help customers. I have been bringing my Forester to them since 2006 and hav A real community asset. Friendly, competent, and they go out of the way to help customers. I have been bringing my Forester to them since 2006 and have never been disappointed. More

Cityside Subaru Service Manager Joe Cisek is great ! My 2015 Subaru Forester was involved in a bad accident in January, 2015 causing extensive damage to the car. Mr. Cisek has been a tremendous help to My 2015 Subaru Forester was involved in a bad accident in January, 2015 causing extensive damage to the car. Mr. Cisek has been a tremendous help to me during the long period while my car is being repaired. Not only he went out his way to loan me a Subaru car, he also kept me posted on the progress of the repair & gave me good moral support. From now on I will always go to Cityside Subaru for my car buying & service. More