Cityside Subaru - Service Center

Dependable Customer Satisfaction The staff at Cityside Subaru has been consistent over the years in providing first-rate service at reasonable prices. The staff always explains my op The staff at Cityside Subaru has been consistent over the years in providing first-rate service at reasonable prices. The staff always explains my options clearly and gives me a heads up on service that will be required in the future. The facility is comfortable and convenient, though I would wish for better parking. More

Excellent customer service! I've heard about Cityside Subaru from my neighbor. There is another dealership closer to me but Cityside is definitely the best place around. Their pr I've heard about Cityside Subaru from my neighbor. There is another dealership closer to me but Cityside is definitely the best place around. Their professionalism and understanding for my needs and financial concerns made me their permanent customer. I had many things on my fix list yet I did not feel pressured to do anything I did not want to. Having too much time on our hands we were given loaned car kindly offered by their friendly salesman without even asking for it. This team is working hard to satisfy your needs and provide quality service. All the best and keep up the good work! More

Initial new vehicle check Vehicle was booked in and service completed within 45 minutes including car wash. Service crew were very helpful in answering all my questions includ Vehicle was booked in and service completed within 45 minutes including car wash. Service crew were very helpful in answering all my questions including other points regarding setting up my vehicle display screens. Waiting area was excellent, better than a number of high end dealers like Jag, Mercedes and BMW I would put Cityside Subaru in the 99%+ service quality and attentiveness Well done More

Great Staff, Fast Service Recently took my car in for it's first maintenance checkup w/oil change, tire rotation, etc. The service was completed faster than I anticipated (I w Recently took my car in for it's first maintenance checkup w/oil change, tire rotation, etc. The service was completed faster than I anticipated (I wasn't even late to work!). The staff is always very nice, the waiting area is comfortable and I like that my car comes out freshly washed. More

The service is great, impeccable in every way. The service is very fast, reliable, technically careful, accurate, and they do what they say they will do and no more or less. I could not be happier The service is very fast, reliable, technically careful, accurate, and they do what they say they will do and no more or less. I could not be happier with any car or any other dealer. More

New to Boston I had a very positive first experience with Cityside Subaru. They were professional and courteous. My wait was longer than expected and they apologize I had a very positive first experience with Cityside Subaru. They were professional and courteous. My wait was longer than expected and they apologized and didn't charge me for the visit. I was pleasantly surprised that they washed my car after my tire rotation. I will be going back. More

Great experience I had a great experience at City Side Subaru. The sales and service department exceeded my expectations tremendously. Fantastic customer service and w I had a great experience at City Side Subaru. The sales and service department exceeded my expectations tremendously. Fantastic customer service and work. I would recommend this dealership to any Subaru owner. More

Excellent service! Excellent job! Met every expectation, they called when they said they would to discuss, car was ready when they it would be, work was excellent! Excellent job! Met every expectation, they called when they said they would to discuss, car was ready when they it would be, work was excellent! More

Cityside is great! (National needs some help....) I bought a new Impreza from Junior and John at Cityside a few days ago. It was a great experience (described previously). Then I tried to figure out I bought a new Impreza from Junior and John at Cityside a few days ago. It was a great experience (described previously). Then I tried to figure out how to program something using the car's documentation. Not such a great experience. Nonsensical website, unintelligible handbook. I called the 800 number and got put on hold for almost 20 minutes till I gave up. So back I went to Cityside, where Pete Hartelius was on duty. And, as with my previous Cityside experience, Pete was amazing. He read the instructions for what I was trying to do (enter just a few contacts from my phone, rather than my whole contact list), and found it as ridiculous and incomprehensible as I had, which was gratifying. He, however, did not stomp and cuss (as I had). He set about to figure it out. He was patient, confident, methodical, and totally stubborn. And he figured it out! I now have just the contacts in my car that I might ever actually call! And I have yet more confidence in Cityside as a wonderful business and a great place to take my car. (I will, though, be haranguing Subaru Central about their documentation tomorrow....there's no excuse for its being so bad. Grrrrrr.) More

Amazing Service wow! These guys are great. I've needed a few repairs, that have all been covered under warranty due to the diligence and attention of Zander and his t wow! These guys are great. I've needed a few repairs, that have all been covered under warranty due to the diligence and attention of Zander and his team at CitySide. I've always felt that they were honest, upfront, and trustworthy. As a woman, it's unfortunate but my baseline with car repairs is always feeling uncertain and taken advantage of but NEVER at CitySide. I love these guys. Best Subaru dealership out there More