305 Reviews of Cityside Subaru - Service Center
Cityside Subaru- it's always a pleasure Great service department quick and thorough, they always tell me what it will cost before the service is performed , complementary wash and vacuum v Great service department quick and thorough, they always tell me what it will cost before the service is performed , complementary wash and vacuum very nice waiting area with Wifi and good coffee More
Service fine; delay too long Estimated time for service was 45 min to 1 hour. Actual service time was 1 hr 20 min. People who arrived after me were serviced first. Estimated time for service was 45 min to 1 hour. Actual service time was 1 hr 20 min. People who arrived after me were serviced first. More
Service We requested an earlier time slot due to a scheduled medical procedure for the next day. It was a last minute thing, and we were worried about having We requested an earlier time slot due to a scheduled medical procedure for the next day. It was a last minute thing, and we were worried about having our service finished on time. Thank you for being so accommodating. Tom and Beth Healey More
Fixed the problems and got it done sooner than promised Lights came on in my car Sunday night and I had it towed there Monday. They weren't sure when they would get to look at it but managed to determine wh Lights came on in my car Sunday night and I had it towed there Monday. They weren't sure when they would get to look at it but managed to determine what needed fixing late Monday and I got it back late Tuesday. I think they try to tell customers it will take a little longer so then you're pleased when they get to it sooner but that's okay with me. They're very thorough - looking at other things in the area of whatever they're fixing. More
Tire repair Did bot have tire in stock. Got it first thing next day. Out of Dearship within an hour. Service was very good and got off on vacation on time. Did bot have tire in stock. Got it first thing next day. Out of Dearship within an hour. Service was very good and got off on vacation on time. More
Wait a week for service, problem caused by them! I recently had my oil changed at Cityside Subaru, only to have them tighten the oil filter so much that it cracked. A few weeks later, I noticed a bur I recently had my oil changed at Cityside Subaru, only to have them tighten the oil filter so much that it cracked. A few weeks later, I noticed a burning smell and smoke coming from my engine. I had my car towed to Cityside, only to hear that they would look at my car NEXT week! Luckily, they were very nice they squeezed my car in to check if the issue was a quick fix. I'm happy they squeezed by car in, as they realized the issue was an easy fix and caused by them! More
Consistently fantastic I have gone to Cityside several times for service for both my own Subaru and my wife's Subaru. They are consistently good - call back when they say t I have gone to Cityside several times for service for both my own Subaru and my wife's Subaru. They are consistently good - call back when they say they will, usually finish sooner than they think they will, and help out by providing loaner cars for longer service. I only wish they were closer to where I live, but they can't do anything about that! Thanks Cityside! More
Great customer care and service! I had the good fortune of reaching Rob Krasow , when I was dealing with a locked steering wheel and an inability to drive my new Subaru. It was close I had the good fortune of reaching Rob Krasow , when I was dealing with a locked steering wheel and an inability to drive my new Subaru. It was close to 8 p.m. on a weekday evening and almost closing time at the dealership when Rob said he would wait for me if I needed to be towed and would have a car available for me. The following day I met with Zander Girondel who showed me how to release the wheel on my own if that ever happens again. In addition to the above Cityside employees, I had the good fortune to receive patient training from Joe Cisek a few days after I started driving my new Subaru. I can't say enough about Cityside's Customer Care! More
Helpful, courteous car service Always a pleasure to work with folks at cityside Subaru. They get the job done and offer coupons and always are friendly. Much better then other deale Always a pleasure to work with folks at cityside Subaru. They get the job done and offer coupons and always are friendly. Much better then other dealers. More
First scheduled maintenance The team at Cityside took great care of me and my new Impreza. It was good to see Darren again, and Ron and Karen hooked me up with a gift certificat The team at Cityside took great care of me and my new Impreza. It was good to see Darren again, and Ron and Karen hooked me up with a gift certificate for some lunch at a restaurant while I waited for my car. Very classy. More