305 Reviews of Cityside Subaru - Service Center
Service I've been getting my service done at Cityside since I bought my new car. They've always gone above and beyond my expectations. I will recommend this s I've been getting my service done at Cityside since I bought my new car. They've always gone above and beyond my expectations. I will recommend this service department to everyone I know. More
Not what I expected I've been getting my service done at Cityside since I bought my new car. They've always gone above and beyond my expectations, except for this visit. I've been getting my service done at Cityside since I bought my new car. They've always gone above and beyond my expectations, except for this visit. The service was done and I'm happy for that, but I can get it done anywhere for cheaper. When I asked about the peculiarities of my car, which I expect a subaru mechanic to know most about, the response was not helpful, it was, "your warranty's expired." They've always vacuumed the floor, offered advice, and things to look out for, but not this visit. So overall, I'm disappointed. More
easy to schedule booked service visit online, it was a simple process and I was able to get day and time I wanted. 7500 mile check up, - my tires were rotated, which booked service visit online, it was a simple process and I was able to get day and time I wanted. 7500 mile check up, - my tires were rotated, which is a nice plus. More
Excellent Experience I called from the road with my problem, and Nick was very helpful over the phone. He expressed genuine concern and scheduled me for an appointment as I called from the road with my problem, and Nick was very helpful over the phone. He expressed genuine concern and scheduled me for an appointment as soon as he could. He also asked me to follow up with an update between the day of my call and the date of the appointment, which helped put me at ease. While the car was being serviced, I took advantage of the wi-fi and comfortable waiting areas to get my work done, so I didn't need to stress about being away from my job. When it became clear that the service would take a few days, Nick readily offered a loaner car. He was also quite flexible about the time I needed to pick up my car and return the loaner. Rather than racing out of work early, I was able to come in early the next morning instead. All and all, having my car serviced at Cityside Subaru was an excellent experience. More
Tire fix and check up you should make it so you don't have to leave a review and create a username. it's too much work for the customer with no benefit for us. you should make it so you don't have to leave a review and create a username. it's too much work for the customer with no benefit for us. More
First Rate Service! I brought my Subaru Legacy in for service in July 2015. The customer service representatives are unfailingly polite. They needed to order parts, and I brought my Subaru Legacy in for service in July 2015. The customer service representatives are unfailingly polite. They needed to order parts, and I needed to come back for a second appointment. They kept me apprised of the cost of the parts and they arranged for the second appointment as soon as the parts came in. I get the best service from Cityside Subaru. More
Helpful, friendly service Needed a oil change and a part. Very helpful friendly fellow on the desk, Nick. Addressed my concerns and needs quickly so I could get on with my erra Needed a oil change and a part. Very helpful friendly fellow on the desk, Nick. Addressed my concerns and needs quickly so I could get on with my errands for the day. The service was great! More
Pleasant, informative, positive! Kindly gave me a gift voucher to My Other Kitchen when I asked if it was nearby, thus making the hour long wait while they were doing the brake pipeli Kindly gave me a gift voucher to My Other Kitchen when I asked if it was nearby, thus making the hour long wait while they were doing the brake pipeline recall service much pleasanter. Thank you, Joe! More
Great service department. I have been driving my Outback wagon since 2008. This shop has given me consistently great service. I trust them. Always leave with the feeling th I have been driving my Outback wagon since 2008. This shop has given me consistently great service. I trust them. Always leave with the feeling that they care about their work as much as I care about my car. More
Love them!!!! The staff is awesome as well as the service. They are fast and dependable. Would gladly recommend them to everyone. Love, love love them at Citys The staff is awesome as well as the service. They are fast and dependable. Would gladly recommend them to everyone. Love, love love them at Cityside!!! More