Cityside Subaru - Service Center

Pre-appointment checkup I couldn't get an appointment before a long trip, but the manager offered to check my car's oil level, tires, and fluids before a long trip I needed t I couldn't get an appointment before a long trip, but the manager offered to check my car's oil level, tires, and fluids before a long trip I needed to take in the meantime. Free of charge and very prompt. More

Regular service The service manager, Ron Messina, was extermely helpful and professional. I appreciated his help in trying to find a bracelet I thought had slipped ou The service manager, Ron Messina, was extermely helpful and professional. I appreciated his help in trying to find a bracelet I thought had slipped out of my pocket. My car was serviced quickly and I was on my way. More

Excellent customer service With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subar With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subaru in Belmont and that my needs are answered. More

Very Positive experience: Friendly, courteous service. Staff went out of way to answer questions, including a test drive. Good coffee, and they washed my Forester in the barg Friendly, courteous service. Staff went out of way to answer questions, including a test drive. Good coffee, and they washed my Forester in the bargain! More

Dedicated to customer satisfaction While I will always take my car here as long as I work in the area, I wrote an honest review of a subpar experience a while back. I was contacted with While I will always take my car here as long as I work in the area, I wrote an honest review of a subpar experience a while back. I was contacted within 48 hours by the service department head apologizing and offering me a free wash and detail. They even took my car to get inspected and gave me a loaner vehicle for the day (yes I did have to pay for the inspection). It renewed my faith in them and I will continue to go there. More

Professional Service Got roof racks installed on my 2014 Subaru. Staff was helpful in showing me the roof racks and helping me decide if our current Yakima system would wo Got roof racks installed on my 2014 Subaru. Staff was helpful in showing me the roof racks and helping me decide if our current Yakima system would work on the racks. They also waived my service fee and only charged me for the roof racks. Only complaint would be that I didn't want a wash but it was sent out for a wash so I ended up waiting longer than expected. But the staff is always very helpful and professional. I appreciate the fee waiver and the patient working with me as I decided how to move forward. More

Fast and efficient Easy to make an appointment, nice people at the service desk. Everyone was very pleasant. Time to wait was on the mark. Highly recommended for both sa Easy to make an appointment, nice people at the service desk. Everyone was very pleasant. Time to wait was on the mark. Highly recommended for both sales and service. More

Tire fix and check up you should make it so you don't have to leave a review and create a username. it's too much work for the customer with no benefit for us. you should make it so you don't have to leave a review and create a username. it's too much work for the customer with no benefit for us. More

easy to schedule booked service visit online, it was a simple process and I was able to get day and time I wanted. 7500 mile check up, - my tires were rotated, which booked service visit online, it was a simple process and I was able to get day and time I wanted. 7500 mile check up, - my tires were rotated, which is a nice plus. More

Rapid scheduling and professional service I was quite surprised at how quickly they could get me in for a service appointment, and I must say the service manager Zander was very helpful and co I was quite surprised at how quickly they could get me in for a service appointment, and I must say the service manager Zander was very helpful and cordial. He also walked me through all the work that was done and helped me understand some options for fixing a bumper I had cracked. Highly recommended! More