Cityside Subaru - Service Center

Cityside Subaru has a great service team. I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealin I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealing with my service needs. I highly recommend them as a service option to anyone who owns a Subaru. More

efficient I was pleased with the overall experience while my car was being serviced. The end result exceeded my initial expectations. I will continue to servi I was pleased with the overall experience while my car was being serviced. The end result exceeded my initial expectations. I will continue to service this specific vehicle in the future with Cityside Subaru in Belmont. Is that 25 words ? More

Still surprised! I'm surprised by the excellent service each time I visit Cityside Subaru. I hear horror stories about repairs from friends who are Subaru owners. Most I'm surprised by the excellent service each time I visit Cityside Subaru. I hear horror stories about repairs from friends who are Subaru owners. Most of them find it hard to believe that my experience has been consistently positive. I have recommended Cityside to friends to see how it compares to their current dealership. Sometimes you may need to try something out of your area for better service. More

Excellent customer service With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subar With every visit, I experience a friendly and professional team, be it in sales or in the service department. I know that I can trust Cityside Subaru in Belmont and that my needs are answered. More

Felt good when I left...very upset right now Only in for an oil change...OK when I left... But half way home I noticed there was no sticker on the windshield..I called back asking for it to be m Only in for an oil change...OK when I left... But half way home I noticed there was no sticker on the windshield..I called back asking for it to be mailed...He said they couldn't mail it and I should return for it...from Bedford!! When I got home, I noticed one of my headlights was out...wasn't that checked in the so called multi[point checkup? Had to go to a local garage to replace it..I should at least been made aware of it... Then when I sat down to read the report, it said my rear brakes were at 50%...He did not mention that to me...Should I be concerned? I have left two messages for Nick this morning and have to go out soon... I am not a happy camper right now...but was satisfied for years... Why should I make the trip to Belmont to see you guys? or recommend you? More

Regular service The service manager, Ron Messina, was extermely helpful and professional. I appreciated his help in trying to find a bracelet I thought had slipped ou The service manager, Ron Messina, was extermely helpful and professional. I appreciated his help in trying to find a bracelet I thought had slipped out of my pocket. My car was serviced quickly and I was on my way. More

Easy breezy service I've always had great service experiences at CitySide, but this past visit was fantastic. Normally I wait for my vehicle, but I had an 8am meeting and I've always had great service experiences at CitySide, but this past visit was fantastic. Normally I wait for my vehicle, but I had an 8am meeting and had to go. I explained all this to Ron and in addition to listing to what I wanted checked during the service, he arranged for their courtesy shuttle to drop me (Bev was the driver and she was wonderful) at my office nearby. He then called to let me know my car was ready and also mentioned that since my office was so close, the shuttle could pick me up there (John was the driver and he was also wonderful) and would call when I was ready. There was one issue with the car and Ron mentioned I should reach out to Subaru directly (which I did). He went the extra mile and I appreciated it. More

Great service. I went to CitySide for an oil change and have a nailed removed from one of my tires. The whole experience took less time than I had expected, and Ron I went to CitySide for an oil change and have a nailed removed from one of my tires. The whole experience took less time than I had expected, and Ron called someone (tire manufacturer) and the tire was covered under warrantee so I didn't have to pay for repair. Made my Monday! More

Broken AC repair My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging My car was not blowing cold air with the AC on, and I brought it in for service. It was not repaired on the first attempt, as it took a bit of digging to find the source of the problem. I was kept continually informed of the status throughout both times my car was in the shop, I was given a loaner vehicle with no questions asked, and my car's AC was repaired in full (finally). Best part is everything was covered under my extended warranty. Thanks for all the help Cityside! More

Very Positive experience: Friendly, courteous service. Staff went out of way to answer questions, including a test drive. Good coffee, and they washed my Forester in the barg Friendly, courteous service. Staff went out of way to answer questions, including a test drive. Good coffee, and they washed my Forester in the bargain! More