Cityside Subaru - Service Center

Superior customer service and excellent auto care Cityside Subaru is out of my way geographically but I keep using them because of the excellent customer service, ample and comfortable options for cus Cityside Subaru is out of my way geographically but I keep using them because of the excellent customer service, ample and comfortable options for customer waiting and wifi areas, what seem like fair prices, and overall high quality attention to the care of my car. They take the time to explain things thoroughly, and it's easy to get an appointment. All the service staff are friendly. I was very pleased to see they hired a female service staff member. More

Full service work over. Best customer service of all service departments with which I have ever dealt. They did not have any loaner cars available and, thus set me up with a Best customer service of all service departments with which I have ever dealt. They did not have any loaner cars available and, thus set me up with a rental car for which they picked up all charges. They also answered each of my 3 calls within 6 hours very politely and remained friendly while they answered each of my tedious (and probably annoying) questions very patiently. More

6000 mile service - oil change and tire rotation Easy to schedule the appointment (online), courteous and friendly staff, convenient location for me, timely and satisfactory service work. This was th Easy to schedule the appointment (online), courteous and friendly staff, convenient location for me, timely and satisfactory service work. This was the first time I got my new Subaru serviced and I had a very positive experience. More

Flexible! I had to change my time slot at the last minute and the guys totally helped me out and took care of me. Solid! And thank you, gentlemen. I had to change my time slot at the last minute and the guys totally helped me out and took care of me. Solid! And thank you, gentlemen. More

great I WENT IN FOR AN OIL CHANGE. THEY WERE QUICK. HAD COFFEE AND TV IN THE WAITING AREA. I WAS ABLE TO COME IN ON A SATURDAY WHICH IS A PLUS. I WENT IN FOR AN OIL CHANGE. THEY WERE QUICK. HAD COFFEE AND TV IN THE WAITING AREA. I WAS ABLE TO COME IN ON A SATURDAY WHICH IS A PLUS. More

Satisfied Customer Very pleased with the professionalism and general courtesy showed by Ron Messina and the rest of the staff in the service Department. I'm certainly a Very pleased with the professionalism and general courtesy showed by Ron Messina and the rest of the staff in the service Department. I'm certainly a happy customer! More

Cityside Subaru has a great service team. I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealin I have gone to Cityside Subaru for service for over 10 years. I own two Subaru vehicles. They have always been upfront, fair and honest when dealing with my service needs. I highly recommend them as a service option to anyone who owns a Subaru. More

Great job Everything done within time frame quoted. Car was detailed and looked NEW. Service personnel explained what was to be done and suggested future serv Everything done within time frame quoted. Car was detailed and looked NEW. Service personnel explained what was to be done and suggested future service visit time frames. More

Reliable Service and a Pleasant Waiting Area My 2011 Impreza, which has had no problems of any kind, needed new tires at 40,000 miles. I can remember many unpleasant hours waiting for routine My 2011 Impreza, which has had no problems of any kind, needed new tires at 40,000 miles. I can remember many unpleasant hours waiting for routine service in other dealerships with noise from the service area and from television blaring in the waiting room. Cityside's three areas adjacent to the sales floor - one with television, two without and one with desk space and all with free wi-fi - made that experience a pretty good one. I recently moved to Bethany, Connecticut. Do you have any recommendations for a dealership with your high standards in this area? More

3000 miles free check of new Outback. They added the Eyesight recall automatically and also installed a cargo net. Friendly, professional treatment throughout. Shuttle service to get me They added the Eyesight recall automatically and also installed a cargo net. Friendly, professional treatment throughout. Shuttle service to get me to work in Watertown and back again was always prompt and friendly. Very easy, pleasant experience More