Cityside Subaru - Service Center

My car was finished and ready for pickup as I was told I could not rats "customer service" or "price" because it would not let me rate excellent, which it was. I will continue to use your service. The ser I could not rats "customer service" or "price" because it would not let me rate excellent, which it was. I will continue to use your service. The service of arise to the "T" was much appreciated, tha ks More

The only Team to Trust! Joe and his Team have been servicing my car exclusively for the last 8 years and while I am not one to typically write reviews, I think that it is imp Joe and his Team have been servicing my car exclusively for the last 8 years and while I am not one to typically write reviews, I think that it is important to recognize the level of service, care and personal treatment that Joe and his Team provide to their customers. It is a small-town approach to service that is very much appreciated! More

The best service ever! I wouldn't go anywhere else. Having tried another dealership closer to home I was very disappointed with the service and price. Citywide is well worth the ride! I won't make that Having tried another dealership closer to home I was very disappointed with the service and price. Citywide is well worth the ride! I won't make that mistake again. More

18K miles maintenance Everything was done but when I called earlier about the estimate cost, it was well below what the actual was. I wish people are more aware of what th Everything was done but when I called earlier about the estimate cost, it was well below what the actual was. I wish people are more aware of what the cost will be . More

great customer service The customer service is wonderful at Cityside Subaru. I do not feel intimidated going in for service on my vehicle and know that things are going to b The customer service is wonderful at Cityside Subaru. I do not feel intimidated going in for service on my vehicle and know that things are going to be taken care of correctly the first time I go in for service. This time I did have to was 1 hour and 36 minutes even though I was told it would take a "little over an hour" for my oil change. More

Cityside is terrific! They more than met my needs for my recent service on my Forrester. They listen, answer all my questions, and always make me feel welcome. Thank you They more than met my needs for my recent service on my Forrester. They listen, answer all my questions, and always make me feel welcome. Thank you Cityside! More

Excellent Service at a good price had my 60,000 mile service on my 2011 Subaru Outback. I checked the price with 2 other dealers to be sure and Cityside's price (just under $600) was had my 60,000 mile service on my 2011 Subaru Outback. I checked the price with 2 other dealers to be sure and Cityside's price (just under $600) was a little less than the other 2. More importantly, they did the work on time, with full explanations, and let me pick the vehicle up the next day. Karen is an excellent service advisor. More

Great Service Too many Customers We have been going to get our service at CitySide for a year now. They have online booking which is a plus, but securing an appointment means you have We have been going to get our service at CitySide for a year now. They have online booking which is a plus, but securing an appointment means you have to plan a few weeks to months in advance. This is ok for standard maintenance, but not great when you have the unexpected repair come up. I had this recently with my breaks and I was able to get in within 3 days, but I had to leave my car all day in order for them to fit me in. At first they ran out of loaner cars, but I was accommodated after waiting for an hour or so. My overall experience is that the people who work there are very friendly and good at customer service, but there are just too many customers to accommodate for the size of the staff. More

Satisfied in all regards The service dept. takes the time to listen, keeps track of my car and its needs, makes sure that no unexpected problems develop, all repairs have been The service dept. takes the time to listen, keeps track of my car and its needs, makes sure that no unexpected problems develop, all repairs have been completed well and with no problems. More

service review Worst dealership for service. They are only interested in selling cars and not the service. I will not recommend this dealership for anyone. They have Worst dealership for service. They are only interested in selling cars and not the service. I will not recommend this dealership for anyone. They have the worst service department. More